Flight Operations Engagement Specialist Summer 2024 Intern

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Southwest Airlines promises to provide Employees with equal opportunity for learning and personal growth. We entrust our Interns to make an impact on their Team in real-time projects, work toward Company initiatives, and achieve our Purpose of connecting People to what’s important in their lives through friendly, reliable, and low-cost air trave l , all while having fun and developing yourself as a future professional.

To be consid ered, p lease ensure that you attach a resume to your application.

As an Intern , you can expect to:

• Join Southwest as a S ummer 202 4 Intern, with a 12-week internship lasting from May 21 to August 9 , 2024 .

• Work onsite at our Corporate Campus in Dallas, TX.

• Workplace flexibility for 50% of the time is typically available, but interns are expected to be onsite for Intern- related events .

• Dedicate 40 hours each week to your internship responsibilities and tasks.

• Receive hourly pay of $22 and receive a one-time $1,000 stipend on your first paycheck .

• Receive free, unlimited space available travel privileges for yourself (taxes and fees may apply on international travel) .

• Interns will be provided any required equipment, such as a laptop, for the internship.

Southwest Airlines is an Equal Opportunity Employer. We continue to look for opportunities to reflect the communities we serve, and welcome applicants with diverse thoughts, backgrounds, and experiences.

The Flight Op erations department consists of more than 11,000 p ilots, flight i nstructors, simulator t echnicians, and support s taff. The Communications & Engagement t eam is responsible for keeping e mployees informed and engaged with daily operations and long-term strategic initiatives . The Flight Operations Engagement Intern will assist with developing and executing the overall communication and engagement strategy for Southwest Airlines Pilots and their support ing t eams.

Duties and Responsibilities:

The duties and responsibilities of the Flight Operations Engagement Specialist Intern may include , but are not limited to:

• Drafting and editing internal newsletters, memos, videos, podcasts, and social media posts

• Planning , attending, and facilitating culture (town halls, crew appreciations, Southwest Airlines Birthday Week, etc.)

• Designing presentations and preparing talking points for senior leaders

• Assist ing with other special projects relating to Flight Operations Communication s and Engagement as needed

Basic Qualifications:

• High School Diploma, GED or equivalent education required

• Must be at least 18 years of age

• Must have authorization to work in the United States as defined by the Immigration Reform Act of 1986

• You must have a valid U.S. Social Security Number to complete the full hiring process

Education:

• Progress towards degree, major, or minor in English, J ournalism, P ublic R elations, M arketing, C ommunications, T echnical W riting, H ospitality, B usiness administration OR similar degree

• Minimum Sophomore status. May not have an undergraduate graduation date of May 2024 or prior, unless already enrolled in a full-time graduate degree program at time of application

• To be eligible you must be currently enrolled as a full-time student as defined by your university at the time of application

• Minimum 2.5 cumulative GPA at the time of application

Knowledge, Skills, Work Style & Abilities:

• Proficiency in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint) required

• Ability to stay organized and manage multiple concurrent assignments required

• Ability to comprehend , proofread, and edit a variety of documents with a keen eye for accuracy and attention to detail required

• Ability to communicate ideas clearly in written documents that have organization, structure, grammar, language, and terminology adjusted to the characteristics and need of the audience required

• Ability to meet confidentiality expectations as to confidential, proprietary and sensitive Company information required

• Ability to work independently as well as a part of a Team required

• Problem solving ability preferred

• Public speaking and presentation skills preferred

• Event planning skills is a plus

• Knowledge of employee engagement and recognition principles preferred

• Experience with Canva , Camtasia, or Adobe Creative Suite (Premiere Pro, Illustrator, InDesign) is a plus

Time Commitment and Pay:

• Required: Full-time 40hrs a week

• Must maintain a consistent weekly schedule during normal business hours at a max of 8hrs per day

• You must reside in Dallas, TX during the internship and work a hybrid schedule of at least 50% in office and be onsite for applicable intern events.

• Program Dates: May 21 st - August 9 th , 2024

• $22 per hour + $ 1 , 000 one-time stipend paid on first paycheck

To apply, you must submit your application and upload a resume for each role online at www.southwest.com/careers .

We are committed to helping individuals with disabilities participate in the workforce and ensuring equal opportunity to apply and compete for jobs. If you need accommodation at any point in the hiring process due to a disability, you may email the Accommodations Team or call 877-792-4792.