• Job Description

  Req#: 95997

  Responsible for assisting the Director of Environmental Services in giving direction, motivation and guidance to the Environmental Services Department to accomplish established standards to meet or exceed customer satisfaction. Position represents ABM Healthcare in its highest degree. This position reports directly to an Operations Manager.

  Compensation: $55,000-$60,000 annual salary (US Dollars)
  The pay listed is the salary range for this position. Any specific offer will vary based on the successful applicant’s education, experience, skills, abilities, geographic location, and alignment with market data. You may be eligible to participate in a Company incentive or bonus program

  
  Benefits: ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM 2024 Employee Benefits | Staff & Management .

  Essential Duties:

  • Leads the floor tech teams in alignment with floorcare programs in place.
  • Responsible for scheduling and overseeing floor projects.
  • Views everything with a process improvement mindset.
  • Implements established department procedures and programs that meet goals and ensures a clean and safe environment.
  • Conducts quality improvement inspections within assigned areas of responsibility to ensure quality and satisfaction levels are meeting and/or exceeding expectations.
  • Develops/coaches department associates to ensure fullest potential is reached.
  • Ensures work assignments, daily and weekly work schedules meet department and facility needs.
  • Ensures department Training Programs and recertification programs are being conducted within appropriate timeframes.
  • Ensures appropriate equipment utilized within the areas of assigned responsibility.
  • Leads and promotes departmental Customer Service Initiatives.
  • Tours and meets with Ops Managers to ensure departmental expectations are always met.
  • Reports all pertinent data to Ops Managers in a timely manner.
  • Maintains a safe work environment for all internal and external customers.
  • Ability to establish priorities, work independently, and accomplish objectives without supervision.
  • Ability to communicate effectively in both written and verbal formats.
  • Ability to handle and resolve problems.
  • Works in a team environment interacting with a variety of departments.
  • Possesses excellent customer service skills.
  • Establishes and maintains cooperative working relationships; treats others courteously and with respect.
  • Daily, Weekly, Bi-Weekly, Monthly, Semi-Annual, and/or Annual reports may be required.
  • Direct report may change the frequency of required report at any time.
  • Ability to establish priorities, work independently, and to accomplish objectives without supervision.
  • Ability to handle and resolve problems.
  • May be required to travel between hospital campuses via automobile or shuttle to attend meetings and hospital related functions, complete work assignments.

  Minimum Requirements:

  • High School diploma or GED. Some college preferred.
  • Must possess a minimum of 5-year Customer Service experience.
  • 5 years of proven housekeeping experience in a healthcare or hospitality setting; experience in environmental services.
  • 1 year of supervisor experience in any industry preferred.
  • Industry specific certification/licensure may be required.
  • Ability to accurately review and process data and attend to detail.
  • Ability to communicate in both written and verbal formats.

• About the company

  ABM Industries Inc. is a facility management provider in the United States. Founded in 1909 by Morris Rosenberg in San Francisco, California, as a window washing business. ABM provides facility services in areas such as electrical and lighting, energy, facility engineering, HVAC and mechanical, janitorial services, landscape and grounds, parking and transportation. ABM's services also include energy efficiency and sustainability such as building improvements, electric vehicle charging stations, and renewable energy solutions.

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