Florida Blue
Florida Blue - Associate Product Manager
This job is now closed
Job Description
- Req#: 32801
Employer Industry: Health Insurance
Why Consider this Job Opportunity:
- Competitive pay up to $128,100 annually
- Opportunity for career advancement and growth within the organization
- Comprehensive benefits package including medical, dental, vision, and life insurance
- Chance to work on small to medium scale customer experience transformation initiatives
- Ability to lead and mentor junior team members
- Work in a matrixed environment with reporting responsibilities to multiple areas
What to Expect (Job Responsibilities):
- Plan and oversee customer experience transformation initiatives
- Serve as a thought leader on applying customer experience methodology to business problems
- Define experience metrics and translate customer expectations into KPIs
- Conduct cost/benefit assessments for initiatives
- Manage project risk and establish project management processes
What is Required (Qualifications):
- 4+ years of related work experience
- Bachelor's degree or equivalent work experience
- Strong understanding of customer experience design principles
- Experience leading teams in a matrixed environment
- Strong leadership skills and ability to influence business decisions
How to Stand Out (Preferred Qualifications):
- Business knowledge of the health insurance industry
- Lean/Six Sigma certification or Product Management certification
- Experience applying Customer Experience disciplines
- Strong communication skills
- Ability to adapt to a rapidly changing environment
#HealthInsurance #CustomerExperience #CareerOpportunity #CompetitivePay #LeadershipSkills
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
Florida Blue offers affordable health insurance plans to individuals, families, and businesses. Explore our medical, dental, and Medicare health care plans.
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