Employer Industry: Health Insurance Company

Why Consider this Job Opportunity:
- Salary up to $27.07 per hour
- Opportunity for growth and advancement after a year in the role
- Full-time remote work opportunity with full benefits
- Comprehensive training and ongoing support from leaders
- Competitive pay and benefits package
- Chance to make a positive impact on customer satisfaction

What to Expect (Job Responsibilities):
- Review members' enrollment or claims history for accuracy
- Utilize call strategy to provide outstanding customer service and resolve issues
- Research and resolve service-related inquiries
- Assist members by questioning, probing, and reasoning to address their inquiries
- Telephonically serve potential, new, and existing customers

What is Required (Qualifications):
- 1 year of customer service experience or equivalent combination of education and experience
- 1 year of building collaborative relationships with customers, clients, and/or peers
- High school diploma or equivalent
- High-speed internet with a router that has 2 ports
- Ability to commit to a 12-week fully paid training program with limited absences

How to Stand Out (Preferred Qualifications):
- Bilingual - Spanish or Creole
- Previous experience working with a health insurance company

Hashtags:
#HealthInsurance #CustomerService #RemoteWork #GrowthOpportunity #CompetitivePay

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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.