Take the next step in your financial career with the Employment Standards Branch

The ESB Employment Standards Branch (ESB) is responsible for ensuring that all employees under provincial jurisdiction, including temporary foreign workers (TFW’s), receive minimum standards of employment and are treated fairly at work. In discharging its mandate, the ESB conducts investigations, inspections and audits; issues decisions, permits, licenses and variances; collects unpaid wages and maintains mandatory employer registries. The ESB also engages in outreach and education to increase awareness of the rights and obligations of employees, TFW’s and employers in BC. The ESB Collection Team develops and manages the overall strategy and business procedures in the enforcement of delinquent accounts arising from the issuance of determinations and settlement agreements under the legislation. The team undertakes collection activities to recover wages owed to employees and to obtain payment of outstanding administrative penalty amounts owed to the Province. The Branch’s success in collecting outstanding debt contributes to ensuring employees are paid wages and reduces overdue receivables and provides funding for government programs. Key strategies include focusing resources on collection action, continuing to improve revenue recovery and ensuring that industry best practices are followed.

This position is responsible for analyzing and collecting delinquent accounts, carrying out investigations of debtors and their assets to maximize the collection of overdue wages and administrative penalties, approving payment proposals and advancing provincial priorities as outlined in the Act as well as related federal and provincial legislation.

Job Requirements:

• Grade 12 graduation or equivalent.
• One (1) year experience in interpreting and applying legislation.
• Experience providing client service in an emotionally charged or adversarial environment.
• Experience working in a public facing role.
• Experience in word processing and other computer applications such as MS Word, Outlook, Excel.
• Experience using databases to enter, update, search, retrieve and extract data ensuring data integrity and accuracy.

Preference may be given to candidates with one (1) or more of the following:

• Certificate, diploma or degree in a business or financial management or legal program from a recognized institution.
• Experience working in an accounting, financial, legal or debt collection role.
• Experience facilitating or negotiating resolutions to disputes or issues.
• Experience working with records management systems.
• Experience working with financial policy.

For questions regarding this position, please contact ESB.HR@gov.bc.ca.

About this Position:
Amendment October 26, 2023: Temporary end date updated to October 25, 2024 (1 year term).
Amendment November 1, 2023: Contact information updated.
Flexible work options are available; this position may be able to work up to 4 days at home per week subject to an approved telework agreement.
This is a temporary opportunity until October 25, 2024.
A permanent appointment may result from this temporary appointment.
An eligibility list may be established to fill future temporary and permanent vacancies.
Employees of the BC Public Service must be located in BC at the time of employment.

Working for the BC Public Service:
The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.

The Indigenous Applicant Advisory Service is available to applicants that self-identify as Indigenous (First Nations, status or non-status, Métis, or Inuit) seeking work or already employed in the BC Public Service. For guidance on applying and interviewing, please contact IndigenousApplicants@gov.bc.ca or 778-405-3452.

The BC Public Service is an award-winning employer and offers employees competitive benefits, amazing learning opportunities and a chance to engage in rewarding work with exciting career development opportunities. For more information, please see What We Offer.

How to Apply:
Your application must clearly demonstrate how you meet the job requirements listed above.

Cover Letter: NO - Please do not submit a cover letter as it will not be reviewed.

Resume: YES - Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying.

Questionnaire: YES - You will need to complete a basic questionnaire to demonstrate how you meet the job requirements.

Helpful tips, videos and more regarding the application process can be found on the Your Job Application page of MyHR. If you are experiencing technical difficulty applying, e-mail BCPSA.Hiring.Centre@gov.bc.ca, before the stated closing time, and we will respond as soon as possible.

Additional Information:
CRC - A Criminal Record Check (CRC) will be required.

Applicants selected to move forward in the hiring process may be assessed on the Knowledge, Skills, Abilities and Competencies as outlined in the attached Job Profile located at the bottom of the posting.

Applications will be accepted until 11:00 pm Pacific Standard Time on the closing date of the competition.