Job Description

Servers at the Walt Disney World® Resort maintain a positive and inviting atmosphere, while ensuring a world-class dining experience at various restaurant locations throughout our Theme Parks and Resorts! This fast-paced, high Guest impact role services multiple styles of dining, from cocktailing, to table service, to signature, and is vital to operating a successful restaurant.

This role requires high Guest engagement, problem solving, and critical thinking, all of which are imperative to your success.

At the Walt Disney World Resort, we are makers and doers. Experience the Disney Difference through outstanding and unique perks and benefits like cast-exclusive discounts, and access to tuition assistance through Disney Aspire!

The pay rate for this role in Florida is $8.98 per hour.
Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits. To learn more about our benefits visit: https://jobs.disneycareers.com/benefits.

Responsibilities

• Greet Guests, provide assistance and information, explain restaurant promotions, upsell and record menu orders and input orders into the point-of-sale computer system, while handling cash and other forms of payment
• Follow all food safety regulatory requirements and company standards
• Balance serving multiple tables simultaneously throughout a shift, leading our Server stations and resolving Guest situations
• Uphold location theming by maintaining a role in the show, while providing excellent Guest Service and demonstrating general wine and cocktail knowledge
• Demonstrate strong memorization and mathematical skills
• Work with and around all foods and food allergens, including but not limited to beef, pork, poultry, fish, shellfish, gluten, soy, peanuts, tree nuts, egg and dairy products
• Work in all types of locations including lounge, club, or pool areas (Cocktail Server roles will be outside)

Basic Qualifications

• Must be at least 18 years of age
• One (1) - Two (2) years of full service experience for Food and Beverage Service
• Strong written, verbal and interpersonal communications skills
• Observational skills to identify Guest needs and ensure safety guidelines are being followed
• Owning and resolving Guest issues
• Partner with team to make adjustments for operational changes
• Operate mobile devices and other computer systems
• Passion for connecting with Guest and Cast Members from all lines of business to provide excellent service to our Guests and Cast
• Physical role including heavy lifting, pushing, pulling, bending twisting, standing & walking for extended periods, climbing, and kneeling
• Cast Members may be required to handle cleaning chemicals and supplies
• Cast Members may have exposure to food and beverage products

Preferred Qualifications

• Bilingual preferred
• Full availability for any shift, seven (7) days per week, including nights, weekends, and holidays is preferred
• Part-Time requires full availability for any shift, a MINIMUM of three (3) days per week, including nights and holidays

Additional Information

SCHEDULE AVAILABILTY
Our Theme Parks and Resort Hotels operate 24 hours a day, 365 days a year and some shifts may start as early as 5:00am while some may end as late as 3:00am, 4:00am or 5:00am. Please note that the principles of seniority are used to schedule all roles.

SUBMITTING YOUR APPLICATION
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KEYWORD: WDWCasting, WDW Casting

Segment

Disney Parks, Experiences and Products

Business

Walt Disney World Resort

Category

Food and Beverage

Job Type

Part Time

City

Lake Buena Vista

State/Provice

FL

Postal Code

32830

Country / Region

US