• Job Description

  Req#: 557752

  Position Title: Food for Health Associate- part time

  Classification: Non-Exempt

  Reports To: Nutrition Manager

  Location: Denver

  Compensation: $20.00 hourly

  Benefits: sick leave

  As the food bank with the largest service area in the contiguous United States, Food Bank of the Rockies is passionate about ensuring every community member has the resources they need to thrive. Supporting our Colorado and Wyoming communities begins with passionate, mission-driven individuals.

  The Food for Health Associate is responsible for coordinating medically tailored food boxes for patients who have been screened for food insecurity and have been diagnosed with a chronic disease which can be prevented or managed through nutrition.

  This position is part-time and is grant funded with an estimated completion date of July 31, 2026.

  The Food Bank’s team is dedicated to creating an efficient food distribution network to reduce and help end hunger across the state. Staff are committed to embodying the Food Bank’s organizational values and mission in all activities.

  If you are looking for a mission-focused organization where innovation and teamwork are encouraged and new ideas are valued, then this is an ideal position for you.

  
  The mission of Food Bank of the Rockies is to ignite the power of community to nourish people facing hunger. We provide food and necessities to people in need through signature programs and by teaming up with hundreds of Hunger Relief Partners to serve communities across Colorado and Wyoming. We believe that for a community to thrive, every person must have the resources they need to flourish, and we strive to provide proper nourishment for every neighbor.

  
  

  Primary Responsibilities:

  • Field phone calls, texts, and emails from Food for Health participants, providing timely follow-up and compassionate customer service.
  • Support Home Delivery Coordinator in contacting participants from referring partners who are eligible to receive a weekly food box and produce
  • Support coordination of deliveries and troubleshoot any incomplete deliveries.
  • Responsible for sending messages to participants through a texting platform, including a welcome message, weekly delivery notifications, and phase out messages.
  • Create and maintain Link2Feed profiles for participants
  • Maintain program information in a database.
  • Handles confidential information with discretion and care, ensuring the privacy and respect of employees, volunteers, partners, donors, and others
  • Report progress to Nutrition Manager and Food for Health Coordinator

  Required Knowledge, Skills, and Abilities:

  • Commitment to fulfilling Food Bank of the Rockies (FBR) mission and positively representing the brand both internally and externally
  • Ability to represent FBR with professional poise and work effectively with a wide range of constituents
  • Demonstrates compassion and sensitivity to vulnerable populations
  • Excellent organizational, time management and follow-through skills
  • Ability to prioritize daily projects and assignments while meeting deadlines
  • Proactive and independent problem solver with critical thinking skills and attention to detail
  • Ability to collaborate with others and execute projects as a member of a team
  • Strong customer service orientation
  • Ability to communicate persuasively and articulately both verbally and in writing
  • Possess excellent interpersonal skills in a diverse environment.
  • Ability to work as a team member, Supporting Food Bank of the Rockies mission and goals.
  • Create and maintain partnerships and processes that support and integrate diversity, equity and inclusion into all programs
  • Prioritize transparency and support an open-door culture
  • Commitment to review policies and procedures through a lens of different perspectives

  Work Environment:

  The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Using office equipment such as computer, mouse, keyboard, and printer
  • Indoor shared office environment, frequently; outdoor work environment occasionally
  • Occasionally lift or move up to 35 pounds

  Required Qualifications:

  • High school diploma or equivalent required; minimum of 1 year of experience in customer service, healthcare, human services, program management, or food relief required
  • Prior experience working with low-income communities preferred
  • Experience using Microsoft Office Suite and online technologies
  • Experience using collaborative tools for file storage and sharing
  • Bilingual in English and Spanish preferred

  Expected Hours of Work:

  This is a non-exempt part-time position working approximately 20 hours per week. Work schedules may vary each week and are typically Monday-Friday, between 8:30 – 4:30 pm. Position is on-site in the metro Denver based distribution center.

  Compensation:

  $20.00 hourly

  
  

  To Apply:

  Apply online through www.foodbankrockies.org/careers . Applications will be accepted until August 18, 2025.

  Thinking about applying?

  True passion and excitement for making an impact are just as important as work experience.

  We encourage you to apply even if you feel you don't check every box in this posting.

  Food Bank of the Rockies is an Equal Opportunity Employer (EOE), M/F/D/V/SO. We are committed to providing reasonable accommodations to applicants with disabilities in order to participate in the application or interview process. If you require any accommodation, please contact us at hr@foodbankrockies.org or 303-371-9250.

• About the company

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