Overview

We recruit the best talent and invest in their ongoing development, through training and mentoring. We provide opportunities to work across our national network. dnata catering U.S. is looking for a Food Production Supervisor to join our Brisbane, CA team.

Key Responsibilities as a Food Production Supervisor for dnata Catering, you will be responsible for overseeing the efficient and high-quality production of food items for airline passengers. Your main role will be to manage and lead a team of production staff, including chefs, cooks, and kitchen assistants, in executing food preparation, cooking, and packaging processes. You will work closely with the Executive Chef and culinary team to ensure that all meals are prepared according to established recipes, portion sizes, and presentation standards. Additionally, you will be responsible for monitoring and maintaining the highest levels of food safety and hygiene, strictly following industry regulations and guidelines. Your expertise in production planning, inventory management, and kitchen operations will be essential in optimizing workflow, reducing waste, and maximizing productivity. You will also collaborate with suppliers to ensure the timely delivery of ingredients and materials necessary for production. As a Food Production Manager, your strong organizational and problem-solving skills will be crucial in addressing any operational challenges and ensuring smooth operations. By maintaining a high level of quality control and efficiency, you will contribute significantly to the success and reputation of dnata Catering.

dnata is one of the world’s largest air services providers. Established in 1959, the company ensures the aviation industry operates smoothly and efficiently in 127 airports. Offering ground handling, cargo, travel, and flight catering services in 35 countries across six continents, dnata is a trusted partner for over 300 airline customers around the world. Each day, the company handles over 1,900 flights, moves over 8,500 tons of cargo, books over 16,000 hotel stays, and uplifts over 320,000 meals.

Accepting applications until: June 10, 2025

You Will

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

• Lead and motivate the AM or PM food production team.
• Safeguard on time performance
• Develop and streamline process, e.g., accessibility, availability, cost, quality, and production assurance.
• Guarantee systems for best productivity.
• Attend food tasting sessions as required.
• Adhere to food safety compliance, HACCP regulations, Medina, FDA, dnata's internal rules and regulations.
• Manage day-to-day food production Supervisors / and assembly room staff.
• Guide communications to ensure food cost goals and on-time delivery of finished product are guaranteed.
• Plan assigned work to ensure on-time delivery of finish product.
• Manage multiple priorities and meet frequent short timeline goals and deadlines.
• Calculate labor standards according to flight production schedules and meal order volumes (shift schedules)
• Stay within budgeted labor goals (total head count, regular working hours, overtime)
• Identify problematic areas and suggest solutions within the consigned sector to Production or Operation Manager / General Manager
• Present solutions to Supervisors / Department Heads and Management
• Employee is regularly exposed to extreme cold (35-40 Degrees).

Nonessential functions:

• Other duties as assigned.

The salary for this position is $68,640 - $73,920 with weekly pay, which represents base pay only and does not include short-term or long-term incentive compensation. When determining base pay, as part of a final compensation package, we consider several factors such as location, experience, qualifications, and training.

You Have

EDUCATION: Associate degree (A. A.) or equivalent from two-year College or technical school; or five years related experience and/or training; or equivalent combination of education and experience. 3+ years’ experience in the field of manufacturing and manufacturing processes, preferable complex food production environments: e.g., airline catering.

QUALIFICATIONS:

• knowledge of Microsoft Word and Microsoft Excel
• 3+ years’ experience in the field of manufacturing and manufacturing processes, preferable complex food production environments: e.g., airline catering
• Ability to speak effectively before groups of customers or employees of organization.
• Ability to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
• High end food knowledge is an asset but not a must.
• Proficient culinary knowledge of terms, procedures, and practices.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence.
• Flexibility to perform assigned tasks independently or as part of a work team.
• Hazard Analysis Critical Control Point (HACCP) and general food safety standards knowledge is required.
• Experienced professional with excellent written and verbal communications skills, and ability to interact and work well with a diverse group of people and departmental functions inside the organization.

Intellectual/Social demands:

While performing the essential functions of this job, the employee is continuously asked to multi-task under time limits. Position requires constant attention to precise details and accuracy of specified standards including following simple to complex (more than 3 steps) instructions, and concentration which frequently extends beyond 30 minutes at a time. This position also requires constant attendance and punctuality - Is consistently at work and on time. Follows instructions, responds to management direction; Takes responsibility for own actions; Completes tasks on time or notifies appropriate person with an alternate plan. Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.

Physical demands:

While performing the duties of this job, the employee is regularly required to stand, walk; reach with hands and arms and stoop, kneel, or crouch. The employee must regularly lift and /or move up to 30 pounds. Safety and Security - Observes safety and security procedures; Reports potentially unsafe conditions; Use equipment and materials properly.

Work environment:

The essential functions of this position are performed indoors. The noise level in the work environment can range from minimal to loud. While performing the duties of this job, the employee is regularly exposed to extreme cold (35-40 Degree).

dnata’s Competencies Required to be Successful in the Job:

There are two aspects to working as effectively as we can: our people and our results. Our eight competencies are designed to help you focus on these aspects:

Delivering:

Does what they say they will. And they balance the needs of our customers' needs with our business's needs.

Drive

Always gets the job done. And still put the needs of our business first.

Open to opportunity:

Adapts when plans change. Is open to new ideas. Makes suggestions that will help shape our culture.

Business thinking:

Understand our business. Uses this understanding in their day-to-day work and plans for the future.

Collaborate:

Look for solutions that work for themselves, their team, and the whole organization.

Engaging others:

Acts in a way that gets others on board – and when things don’t go to plan, they deal with conflict in the right way.

Provide direction:

Share plans with others. Tracks how each project is progressing. Gives constructive feedback during, and after, each project.

Developing talent:

Self-aware. Always learning. Always developing. And always helping others to develop, too.

Demonstrated Values to be Successful in the Position:

Employees at dnata are expected to live our Values of Safety and Security, performance-driven, Service Excellence, Delighting Customers, Imagination, and respect. To demonstrate these Values, we expect to observe the following from everyone:

• We put safety and security first in all our actions.
• We will set challenging goals and meet them.
• We deliver to a consistently high quality.
• We take ownership and responsibility of a situation until it is resolved.
• We are not afraid of failure and learn through our mistakes.
• We respect each other regardless of background.

Diversity Matters

We believe that diversity and inclusion are fundamental to creating a strong workplace and community. At dnata, we’re proud that our workforce is as diverse as the customers we serve. And we’re committed to nurturing your talent with mentoring, volunteer, and professional development opportunities. We welcome everyone. Our employee resource groups are one of the many ways we champion diversity and inclusion at dnata.