• Job Description

  Req#: C9277-25-0965?language=en&page=33&sort=publicationDateDesc

  Job summary

  The Forensic and Prison Services Directorate is part of Oxleas NHS Foundation Trust, specialising in mental health and learning disability services. The Bracton Centre is a central part of the directorate, providing medium secure services to the boroughs of Bexley, Bromley, Greenwich and Lewisham. Forensic services offer mental health support to people who have been through the legal system. The Bracton Centre also provides a low secure challenging behaviour service based at Memorial Hospital.

  In addition, the directorate provides mental health and primary healthcare services for a number of prisons throughout Kent including Sheppey cluster, Maidstone, Rochester, East Sutton Park and Blantyre House.

  Referrals are accepted from: Courts; Prisons - remanded or sentenced prisoners; probation officers; sector psychiatrists/teams; social services; solicitors and special hospitals.

  Main duties of the job

  • To provide high quality ad hoc administrative support that is adaptive to the tasks and duties required by the service/team.
  • To manage and maintain electronic data bases and office filing systems
  • To handle complex and confidential information in a professional and effective manner,
  • To have a sound knowledge, understanding and ability to use a full range of microsoft programmes including word, excel etc
  • To produce and distribute reports, letters, emails
  • To maintain effective administration systems and processes, as established in the team/service.
  • To effectively use relevant IT systems, including Microsoft software, teleconferencing facilities, Groupwise and other electronic databases.
  • To competently plan and organise your time with little or no supervision, seeking reference and advice from your supervisor as required.
  • To maintain confidentiality at all times and abide by the Data Protection Act.
  • To be familiar with the Trust's policies and procedures.
  • To undertake any other administrative and clerical duties which may be reasonably expected as directed by your supervisor.
  • To cover Cardea ordering.
  • From time to time check ifox and report data for the team.

  About us

  Oxleas offers a wide range of NHS healthcare services to people in community and secure environment settings. Our services include community health care such as district nursing and speech and language therapy, care for people with learning disabilities and mental health care such as psychiatry, nursing and therapies. Our multidisciplinary teams look after people of all ages and we work in close partnership with other parts of the NHS, local councils and the voluntary sector and through our new provider collaboratives. Our 4,300 members of staff work in many different settings including hospitals, clinics, prisons, secure hospitals, children's centres, schools and people's homes.We have over 125 sites in a variety of locations in the South of England. In London we operate within the Boroughs of Bexley, Bromley Greenwich and into Kent. We manage hospital sites including Queen Mary's Hospital, Sidcup and Memorial Hospital, Woolwich, as well as the Bracton Centre, our medium secure unit for people with mental health needs. We are the largest NHS provider of prison health services providing healthcare to prisons within Devon, Dorset, Bristol, Wiltshire and Gloucestershire, Kent and South London. We are proud of the care we provide and our people.

  Our purpose is to improve lives by providing the best possible care to our patients and their families. This is strengthened by our new values:

  • We're Kind
  • We're Fair
  • We Listen
  • We Care

  Details

  Date posted

  01 August 2025

  Pay scheme

  Agenda for change

  Band

  Band 4

  Salary

  £31,081 to £33,665 a year pa inc

  Contract

  Permanent

  Working pattern

  Full-time

  Reference number

  277-7290300-FOR

  Job locations

  Bracton Centre

  Bracton Lane

  Dartford

  DA2 7AF

  
  

  Job description

  Job responsibilities

  Key Task and Responsibilities

  • Undertaking audio/copy typing support to the team for the provision of
    • Reports for tribunals
    • General correspondence
    • Assessments
    • MOJ paperwork including ASR (annual statutory reports) and leave requests for restricted patients

  all of which may consist of distressing information.

  • Acting as the first point of contact for telephone calls from Courts, probation service, Solicitors, patients, families of patients, tribunals, Ministry of Justice bearing in mind patient confidentiality, ensuring urgent matters are brought to the attention of the Consultant or MDT in a timely manner. Due to the nature of the client group, the postholder may need to deal with hostile and difficult telephone calls.

  Job description

  Job responsibilities

  Key Task and Responsibilities

  • Undertaking audio/copy typing support to the team for the provision of
    • Reports for tribunals
    • General correspondence
    • Assessments
    • MOJ paperwork including ASR (annual statutory reports) and leave requests for restricted patients

  all of which may consist of distressing information.

  • Acting as the first point of contact for telephone calls from Courts, probation service, Solicitors, patients, families of patients, tribunals, Ministry of Justice bearing in mind patient confidentiality, ensuring urgent matters are brought to the attention of the Consultant or MDT in a timely manner. Due to the nature of the client group, the postholder may need to deal with hostile and difficult telephone calls.

  Person Specification

  Experience

  Essential

  • Minimum of 2 years administration experience

  Desirable

  • Experience of medical secretary work

  Knowledge

  Essential

  • show knowledge of using different computer packages and Microsoft applications

  Desirable

  • give explanation of packages used and trained in

  ability to multi task

  Essential

  • Give experience of when able to multi task and prioritise work
  • Ability to work within a team

  Desirable

  • Demonstrate ability to support colleagues and service needs
  • Ability of working wit a multi disciplinary team

  Person Specification

  Experience

  Essential

  • Minimum of 2 years administration experience

  Desirable

  • Experience of medical secretary work

  Knowledge

  Essential

  • show knowledge of using different computer packages and Microsoft applications

  Desirable

  • give explanation of packages used and trained in

  ability to multi task

  Essential

  • Give experience of when able to multi task and prioritise work
  • Ability to work within a team

  Desirable

  • Demonstrate ability to support colleagues and service needs
  • Ability of working wit a multi disciplinary team

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Certificate of Sponsorship

  Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

  From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

  Additional information

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Certificate of Sponsorship

  Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

  From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

  Employer details

  Employer name

  Oxleas NHS Foundation Trust

  Address

  Bracton Centre

  Bracton Lane

  Dartford

  DA2 7AF

  
  

  Employer's website

  http://oxleas.nhs.uk/ (Opens in a new tab)

  Employer details

  Employer name

  Oxleas NHS Foundation Trust

  Address

  Bracton Centre

  Bracton Lane

  Dartford

  DA2 7AF

  
  

  Employer's website

  http://oxleas.nhs.uk/ (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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