Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

What does a successful Fraud Investigator do at Fiserv?

The Money Network Fraud Risk team is responsible for the ongoing enhancement and monitoring of the fraud risk ecosystem, focused on minimizing fraud risk and maximizing customer experience. The Money Network Fraud Risk team is responsible for the ongoing enhancement and monitoring of the fraud risk ecosystem, focused on minimizing fraud risk and maximizing customer experience.

As a Fraud Investigator, you will be responsible for critical investigations, performing incident response, monitoring transaction alerts, responding to government inquiries and generating fraud reports for Money Network programs. You will be a key member of the team working to advance fraud alerting, while supporting analytical inquiries for executive leadership. You will work on Money Network card, ACH, and check transactions, along with mobile application and account activation security. You will also support product solutions, research and sales teams to enhance the business and service activities. You will collaborate with representatives from Cyber Security, Technical Fraud Investigations, Data Science, Anti-Money Laundering, Legal, Compliance, Security Operations and other Fiserv organizations.

What you will do:

• Evaluate diverse sets of data, defining requirements, driving acquisition of new data sources and working effectively with application engineers and investigators.
• Work with Anti-Money Laundering and Compliance Teams
• Assist law enforcement in large loss investigations and fielding external inquiries involving Money Network programs.
• Leverage advanced technology to cultivate robust fraud detection and prevention solutions.
• Travel up to 10%

What you will need to have:

• High school graduate/GED.
• Experience conducting payment card fraud and bank fraud-related investigations and research, including evidence collection.
• Understanding of financial crime tools, tactics and protocols.
• Be available to work non-traditional work hours (evenings, nights, weekends).

What would be good to have:

• Bachelor’s degree.
• Experience working in financial crime investigations, AML or law enforcement.
• Experience with payment card fraud risk mitigation strategies and reporting requirements under the Bank Secrecy Act.
• Experience using analytics and link analysis tools including, but not limited to, Splunk and Palantir.

Important information about this role:

• We’re better together. This role is fully on-site for the first 90 days. After that, it’s on-site Monday through Thursday, and you can work remotely on Fridays.
• In order to be considered, you must be legally authorized to work in the U.S. without need for visa sponsorship, now or in the future.

#LI-ME1

This role is not eligible to be performed in Colorado, California, Hawaii, New York or Washington.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv. Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

What you should know about us:

Fiserv is a global fintech leader with 40,000-plus (and growing) associates proudly serving clients in more than 100 countries. As a FORTUNE™ 500 company, one of Fast Company’s Most Innovative Companies, and a top scorer on Bloomberg’s Gender-Equality Index, we are committed to excellence and purposeful innovation.

Our commitment to Diversity and Inclusion:

Fiserv is an Equal Opportunity Employer, and we welcome and encourage diversity in our workforce that reflects our world. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information.

Any communications from a Fiserv representative will come from a legitimate business email address. We will not hire through text message, social media, or email alone, and any interviews will be conducted in person or through a secure video call. We won’t ask you for sensitive information nor will we ask you to pay anything during the hiring process. We also won’t send you a check to cash on Fiserv’s behalf.

If you see suspicious activity or believe that you have been the victim of a job posting scam, you should report it to your local FBI field office or to the FBI’s Internet Crime Complaint Center.