• Job Description

  Req#: 91710

  Full Time Job Opportunity

  Location

  Hybrid / Señorial Center Building Plaza / San Juan, P.R.

  General Description

  This position is responsible for assisting the team and management in designing and implementing effective fraud reporting packages. Define and recommend specific actions to be taken for a clear understanding of the results. Focus efforts and attention in analyzing results from the teams to provide accurate solutions and encourage out of the box thinking among colleagues.

  Essential Duties and Responsibilities

  • Develop and analyze reports/metrics/dashboards, share them with fraud management team, related business units and regulatory agencies, if needed, in a monthly and/or quarterly basis.
  • Create, adjust, and share regular and custom reports/metrics/dashboards to enhance the comprehension of the business and/or unit. Use descriptive analytics to examine the information and find trends, patterns, gaps, and insights.
  • Gathers, reviews, analyzes business results and needs to help identify business problems, propose solutions and recommendations that enables the division and organization to achieve its goals.
  • Must be capable of understanding current processes and able to execute daily tasks using Microsoft Power Platforms including but not limited to Power BI, Power Automate, Power Apps, etc.
  • Identify opportunities for reports, dashboards and processes improvements, proposing effective solutions after having evaluated their benefits.
  • Answers data-related questions by using data and business knowledge and getting information from various sources.
  • Coordinate and facilitate working sessions to identify and develop different business solution alternatives and scopes.
  • Identify opportunities for reports, dashboards and processes improvements, proposing effective solutions after having evaluated their benefits.
  • Timely perform daily review of a variety of fraud reports.
  • Create presentations and be able to communicate (verbal and written) results/metrics with the business units that rely on the information mainly for decision making.

  Supervisory Responsibilities:

  This Job has no supervisory responsibilities but in special circumstances may lead the work of others.

  Education

  Bachelor’s degree in Business Administration, Information Systems, or Industrial Engineer is preferred.

  Experience

  At least two (2) years of related experience, including experience in data analytics, managing reports and databases or related experience.

  Experience in Banking, Financial Reporting, Fraud Processes is preferred.

  Other Qualifications

  • Excellent interpersonal skills and teamwork.
  • Analytical and critical thinking capacity is a must, with emphasis on attention to detail.
  • Proven capacity to learn quickly and adapt to changes.
  • Comfortable dealing with large, complex, sensitive, and confidential data.
  • Demonstrate proactivity to find and define problems, understand business impact, identify solutions, and provide recommendations for corrective actions.
  • Excellent organizational skills and ability to manage multiple priorities.
  • Must possess the ability to work under pressure, meet deadlines and be responsible.
  • Knowledge of Power BI, SQL, SAS and database querying.
  • Proficient in Microsoft Office applications (Word, Excel, Power Point, Power BI, Power Query).
  • Communication skills both written and spoken in Spanish and English.

  Values

  1. Passion for People

  3. Succeed Together

  2. Own Every Moment

  4. Build the Future

  Additional Requirements

  The information provided here is only a general guide as to the nature of the position and does not constitute an exact description of the goals, tasks, duties and responsibilities of the position. The specific details of each position are described in the employee’s performance evaluation.

  Important: The candidate must provide evidence of academic preparation or courses related to the job posting, if necessary.

  Our hybrid work model benefit applies to certain positions and is subject to changes based on the organizational needs.

  ABOUT US

  Popular is Puerto Rico’s leading financial institution and have been evolving since it was founded over a century ago. From a small bank it has developed into a large corporation that offer a wide variety of services and financial solutions to our customers, with presence in the United States, the Caribbean and Latin America.

  As employees, we are dedicated to making our customers dreams come true by offering financial solutions in each stage of their life. Our extensive trajectory demonstrates the resiliency and determination of our employees to innovate, reach for the right solutions and strongly support the communities we serve; therefore, we value their diverse skills, experiences and backgrounds.

  We reaffirm our commitment to always offer essential financial services and solutions for our customers and communities, including during emergency situations and/or natural disasters. Popular’s employees are considered essential workers, whose role is critical in the continuity of these important services even under such circumstances. By applying to this position, you acknowledge that Popular may require your services during and immediately after any such events.

  If you have a disability or need more information about requesting an accommodation, please contact us at asesorialaboral@popular.com. This email inbox is monitored for such types of requests only . All information you provide will be kept confidential and will be used only to the extent required to provide needed exemptions or reasonable accommodations. Any other correspondence will not receive a response.

  Are you ready for a rewarding career?

  Popular is an Equal Opportunity Employer, including Disability/Vets
  Learn more about us at www.popular.com and keep updated with our latest job postings at www.jobs.popular.com .
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• About the company

  Popular, Inc., doing business as Banco Popular in Puerto Rico and the Virgin Islands and as Popular Bank in the mainland United States, is a financial services conglomerate that has operated in Puerto Rico for over 125 years and in the mainland United ...

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