FRIGHT NIGHT Senior Event Host

THORPE PARK Resort, Staines Road
Chertsey, SURREY, KT16 8PN
United Kingdom

FRIGHT NIGHTS Senior Event Host

Join our team of THRILLMAKERS at the UK’s Favourite theme Park THORPE PARK Resort and in return you will get:

· 20 FREE tickets to any Merlin attractions worldwide
· 25% discount in our retail shops and restaurants
· Opportunities to develop and have a longer term career in Merlin
· Free bus from Staines station to the Resort for all employees
· 40% discount online off LEGO, and much more!

We are looking for friendly, outgoing, and engaging Senior Event Hosts to help deliver a smooth operation for our Fright Night 2023 offerings, putting the guest experience at the forefront of the role.

What will I do?

· Assisting with the batching of guests when working on a range of our Fright Night Attractions and offerings

· Recording hourly throughputs

· Delivering great experiences and interactions to guests across the resort

· Following trained out systems and procedures to ensure a safe working environment for both staff and guests

· Ensuring all workplaces are tidy and presentable at all times and taking on adhoc cleaning duties when required

· Gaining a strong knowledge of our offerings to assist with any guest queries or questions

· Ensuring all levels of communication are professional and are in line with training and brand guidelines

· Taking ownership of the overall performance and running of the attractions

· To be proactive in giving instructions to your team to ensure all targets are met and the operation remains smooth

· Responsible for the organisation of the attractions ensuring team members breaks are adhered to without impacting the operation

· Ensuring attraction standards are met and maintained at all times

· To complete daily opening and closing checks and to report any issues to the relevant manager

· Be a positive, engaging and approachable person who thrives off working in a fast-paced environment

An Ideal candidate will:

· Be able to work in a team and alone.

· Good communicator.

· Customer service skills.

· Previous experience is not a necessity, but any operational and entertainments experience will help support.

· Energetic and enthusiastic.

· Passionate about delivering quality service to our guests.

Details:

Location: Thorpe Park Resort, KT16 8PN

Hours: Full Time and Part Time

Pay: £10.24- £10.48 Per hour

If you have any questions or if you require any assistance, because of a disability or medical condition, please contact us by email at HumanResources@thorpe-park.co.uk and one of the team will get back to you as soon as possible.