Government of Canada - Western

front desk agent


Pay20.00 / hour
LocationCold Lake/Alberta
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: 41074409

      Overview

      Languages

      English

      Education

      • Secondary (high) school graduation certificate

      Experience

      Will train

      On site

      Work must be completed at the physical location. There is no option to work remotely.

      Responsibilities

      Tasks

      • Register arriving guests and assign rooms
      • Resolve complaints and claims
      • Take, cancel and change room reservations
      • Provide information on hotel facilities and services
      • Process guests' departures, calculate charges and receive payments
      • Maintain an inventory of vacancies, reservations and room assignments
      • Follow emergency and safety procedures
      • Clerical duties (i.e. faxing, filing, photocopying)
      • Answer telephone and relay telephone calls and messages
      • Provide customer service

      Additional information

      Personal suitability

      • Client focus
      • Excellent oral communication
      • Excellent written communication
      • Organized
      • Reliability
      • Team player

      Benefits

      Health benefits

      • Dental plan
      • Disability benefits
      • Health care plan
      • Vision care benefits

      Financial benefits

      • Registered Retirement Savings Plan (RRSP)
  • About the company

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