Government of Canada - Atlantic

front desk agent


Pay16.50 / hour
LocationHalifax/Nova Scotia
Employment typeFull-Time

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  • Job Description

      Req#: 44384776

      Overview

      Languages

      English

      Education

      • No degree, certificate or diploma

      Experience

      1 year to less than 2 years

      On site

      Work must be completed at the physical location. There is no option to work remotely.

      Work setting

      • Hospitality industry

      Responsibilities

      Tasks

      • Investigate complaints and claims
      • Register arriving guests and assign rooms
      • Resolve complaints and claims
      • Process group arrivals and departures
      • Take, cancel and change room reservations
      • Provide information on hotel facilities and services
      • Provide general information about points of interest in the area
      • Maintain an inventory of vacancies, reservations and room assignments
      • Follow emergency and safety procedures
      • Clerical duties (i.e. faxing, filing, photocopying)
      • Answer telephone and relay telephone calls and messages
      • Assist clients/guests with special needs
      • Provide customer service

      Benefits

      Health benefits

      • Dental plan
      • Health care plan
      • Vision care benefits

      Financial benefits

      • Life insurance
      • Registered Retirement Savings Plan (RRSP)

      Other benefits

      • Parking available
  • About the company

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