White Lodging

Front Desk Agent


PayCompetitive
LocationLouisville/Kentucky
Employment typeOther

This job is now closed

  • Job Description

      Req#: 29068598

      Summary:

      White Lodging develops and operates a portfolio of award-winning, premium-brand hotels, rooftop bars and restaurants in some of the country’s best cities to live. We know that the hospitality business, like life, is how you make people feel. That’s where you come in. You’ll help bring the virtue of hospitality to life while we create an environment that allows you to be your best self and grow.


      Responsibilities



      What You'll Do

      * A Night Audit will assist guests efficiently, courteously, and professionally in all front desk related functions

      * Provide excellent guest service

      * Balance all hotel and restaurant transactions daily, including credit cards, cash, and change funds

      * Consistently follow all credit, cash-handling, and accounting procedures

      * Run various audits and reports and record all revenues and statistics accurately

      * Read, analyze, interpret, and effectively explain items such as common reports, guest folios and emergency procedures

      * Maintain privacy and confidentiality of all guest and hotel information

      * Effectively respond to and resolve guest concerns or complaints

      * Respond to emergency situations

      * Perform other duties as assigned

      What You'll Bring

      * A Night Audit will have a passion for customer service

      * Ability to work independently while supporting hotel operations

      * Strong attention to detail and organization skills

      * Previous hospitality experience is preferred, but not required

      * A willingness to work nights, weekends, and holidays as necessary

      * The ability to lift, carry, or otherwise move up to 10 lbs. regularly and the ability to stand for long periods of time


      Other Information


      * DailyPay option

      * Day 1 Medical, Dental and Vision insurance

      * Vacation/Paid Time Off (PTO) with rollover

      * Complimentary wellness tools

      * Unlimited referral bonuses

      * 401(k) with company match

      * Hostcare Resources healthcare concierge

      * Leadership development

      * Tuition reimbursement

      * Discounts on hotel rooms, dining, and other travel/entertainment experiences

      * Multiple hotels in each market = more opportunities

      White Lodging is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all associates.

      Location Code: 3303

  • About the company

      White Lodging’s vision is to create a company that lasts forever. We hire and develop passionate, driven and motivated hospitality associates who are looking to lead. We are one of the foremost hotel ownership, development and management companies in America, and have been since our inception in 1985.

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