Foxwoods Resort Casino
Front Desk Associate Salon/Spa
This job is now closed
Job Description
- Req#: FRONT002849
Under the direction of the Spa Director, the incumbent provides superior hands on guest service by providing informed and accurate sales and booking strategies. The position includes but is not limited to welcoming guests, scheduling appointments, recommending services and treatments, presenting guests their itinerary, assisting with schedule changes, receiving payment for sales of retail and services, and ensuring all guest information is updated and correct. High School diploma required. Guest Service experience necessary. A minimum of one (1) year prior experience in hospitality, spa, or related guest service industry preferred. Must possess excellent oral and written communication skills. Must be patient, friendly, compassionate and professional so as to be able to deal with people of all temperaments, especially under pressure. Must be able to prioritize and be multi-tasked. Must possess proficient computer skills with keyboard agility. Must be able to work flexible hours including days, evenings, weekends, and holidays, as business demands and without restrictions.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.About the company
Foxwoods Resort Casino is a hotel and casino complex owned and operated by the Mashantucket Pequot Tribal Nation on their reservation located in Ledyard, Connecticut.
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