California Jobs

Front Desk Associate


Pay$19.00 - $21.00 / hour
LocationSan Jose/California
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: 32646035040
      Front Desk Representative Job Description

      Purple Lotus Patient Center is currently seeking passionate, hard-working, professional, and knowledgeable cannabis connoisseurs to perform in a fast-paced and high-energy environment. The Front Desk Associate position will be expected to welcome our customers and utilize the POS for the creation/updating customer profiles.

      The ideal candidate will be personable, high energy, reliable, responsible, and possess general knowledge of cannabis.

      Includes paid training!

      Responsibilities and Duties:
      • Provide Excellent Customer Service
      • Use of POS system
      • Accurate data entry
      • New/returning customer registration and documentation
      • Clean and general upkeep of the Retail Facility
      • Knowledge of relevant laws, company policy, and procedures
      • Stay current with product knowledge & brands
      • Verification of proper paperwork, documentation and ID for members
      • Accurate use and maintenance of the Point Of Sale (POS) system; Accurate and timely data entry of member profiles in the POS system
      • Security measures and safety compliance
      • Maintenance of an organized and clean store
      • Maintenance of open communication with the management team and other coworkers
      • Reporting of employee issues or member situations
      • Provide any necessary support to the management team to ensure retail store operations run smoothly, properly and in compliance with the applicable rules and regulations, including: daily activities, maintenance, and member information for any reported issues and/or complaints.
      Qualifications:
      • Must be over the age 21+
      • Customer service experience
      • Ability to learn and adapt to different environments
      • Weekends Required
      • Reliable Transportation
      Must be available nights, weekends, and Holidays.

      Job Type: Part Time/Full Time

      Pay: $19-$21 per hour

      Benefits:
      • 401(k)
      • 401(k) matching
      • Dental insurance
      • Health insurance
      • Paid time off
      • Vision insurance
      • EAP
      • Life Insurance
      Supplemental Pay:
      • Tips
      Experience:
      • Customer service: 2 years (Preferred)
      Education:
      • High School
      Work Location:
      • San Jose
      • Multiple Locations
      Work Remotely:
      • No
  • About the company

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