• Job Description

  Req#: 3014936
  Benefits:
  • Dental insurance
  • Employee discounts
  • Training & development
  • Vision insurance
  • Wellness resources
  We are looking to hire a Front Desk Attendant who is outgoing, reliable, and coachable. At FFC high-quality customer service is a must! You will provide an inviting, clean, and safe environment for all visitors while staying true to FFC’s core values. You’ll also join a compassionate and diverse team that prides itself on building relationships and creating value by helping others.
  
  
  Position: Front Desk Attendant
  Job Type: Part-time
  Location: FFC West Loop
  Compensation: $16.60 per hour
  
  
  Duties and Responsibilities:
  • Greet members by name and create a great first impression of the club
  • Check-in members and guests to the club
  • Act as liaison between current and prospective members and Membership Department
  • Answer incoming calls professionally
  • Field all member questions, concerns, and complaints; Provide additional support to the Membership Experience Manager as needed
  • Perform opening and closing functions regarding the front desk
  • Take payment as needed and ensure the cash drawer is balanced at the start and end of the shift
  • Attend all required department and club staff meetings
  • Provide a clean, safe and healthy environment for members, guests, and co-workers
  What We Offer:
  • Insurance - Dental and Vision insurance through UnitedHealthcare
  • 401K - with company match
  • We provide fitness instructor training and significant discounts on these educational programs (Pilates, Group Fitness, Personal Trainer, Yoga)
  Other Perks of Working at FFC:
  • Complimentary Club Membership to use any of our FFC locations!
  • Open Door Policy - Your managers and the corporate team all have an open door policy
  • Diverse and Inclusive Culture - Our team is composed of people from different walks of life who bring their thoughts, ideas, and perspectives to form a welcoming environment
  • 25% discounts on Spa, Retail, and Fitness classes for all employees
  • Employee appreciation programs
  • Various fringe benefits such as Nationwide Pet Insurance, Ventra Benefit Program (pre-tax dollars), T-Mobile Unlimited Talk, Text, and Data, phone plans for only $30 per line (up to 4 lines) and more
  Our Commitment to Hospitality: FFC offers a robust training program mandatory for all employees to attend. The training includes multiple hospitality courses to be completed during your first 90 days. Your manager will go over your role specific training and dates upon hire.

• About the company

  Fitness Formula Clubs are premier health club facilities with excellent customer service in the Chicagoland area. To become a member, go to www.ffc.com/join-today. Or, to join our team, go to www.ffc.com/ats/careers.

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