• Job Description

  Req#: FRONT002170

  We are seeking a reliable, professional, and patient-focused Front Desk Medical Receptionist to join our dedicated team at a fast-paced, multi-provider family medicine practice. The ideal candidate will be the first point of contact for our patients and must demonstrate excellent communication skills, attention to detail, and a strong ability to multitask.

  Primary Responsibilities:

  • Patient Interaction & Front Desk Duties:

    • Greet patients and visitors warmly and professionally.

    • Check patients in and out efficiently while verifying demographics and insurance information.

    • Collect co-pays and balances at the time of service.

    • Ensure all required paperwork is completed and scanned into the EHR system accurately.

  • Phone & Scheduling Management:

    • Answer incoming phone calls promptly and courteously using multi-line phone system.

    • Schedule, reschedule, and confirm patient appointments with accuracy and attention to provider-specific guidelines.

    • Route calls and messages appropriately to clinical staff or providers.

  • Insurance & Eligibility Verification:

    • Verify insurance coverage and eligibility prior to appointments.

    • Obtain and input prior authorizations or referrals when necessary.

    • Understand and communicate basic insurance requirements (co-pays, deductibles, out-of-network concerns).

  Advocare, LLC is a partnership of the top doctors in New Jersey and Pennsylvania, including pediatricians, family practice doctors and specialists. As part of the team, you’ll work side-by-side with forward-thinking professionals who strive to provide the highest quality medical care by meeting and exceeding standards for clinical outcomes while delivering exceptional patient service in an evolving healthcare environment.

  Qualifications:

  • Prior experience in a medical office setting, preferably in family medicine or primary care.

  • Familiarity with electronic health records (EHR), preferably eClinicalWorks.

  • Strong communication and interpersonal skills with a customer-service mindset.

  • Ability to work both independently and as part of a team in a fast-paced environment.

  • Excellent organizational skills and attention to detail.

  Preferred:

  • Bilingual (Spanish/English) is a plus.

  • Knowledge of insurance plans and billing basics.

  Equal Opportunity Employer
  This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

• About the company

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