Sheraton Philadelphia University City Hotel

front desk


PayCompetitive
LocationIslamorada/Florida
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: 16832

      Property Description

      Amara Cay Resort is a stunning oceanfront property located in the picturesque Florida Keys. As a job applicant, you will have the opportunity to join a team that is dedicated to providing memorable guest experiences in a tropical paradise. The resort features modern amenities, lush landscaping, and breathtaking ocean views, creating an idyllic work environment. With a range of positions available, including front desk, housekeeping, food and beverage, and more, there are opportunities for career growth and advancement. As a part of the Amara Cay team, you will have the chance to work in a dynamic, guest-centric environment, providing exceptional service to guests from all over the world. Join us in creating unforgettable moments for our guests and become a part of our enthusiastic team at Amara Cay Resort!

      Overview

      Amara Cay Resort where laid-back luxury meets stunning ocean views. Picture swaying palm trees, a shimmering beachfront zero-entry pool, and lush tropical landscapes. Amara Cay features 110 tropical-inspired oceanfront rooms and suites, a lively Tiki Bar, Coastal-inspired restaurant Reel Catch, wedding and events spaces, thrilling watersports, 12 marina slips, wellness events, beachfront yoga, and more.

      Amara Cay Resort is more than a resort; it is a retreat for the soul. Be a part of something bigger than yourself, where guest delight is our shared passion.

      • Provide exceptional customer service, creating a positive first impression for guests
      • Efficiently handle guest check-ins and check-outs, ensuring accuracy and efficiency
      • Respond promptly to guest inquiries and resolve any issues or complaints with professionalism and empathy
      • Assist guests with recommendations and information about local attractions, dining options, and hotel amenities
      • Collaborate with other departments to ensure seamless guest experiences
      • Maintain a clean and organized front desk area
      • Handle cash and credit card transactions accurately
      • Demonstrate a strong attention to detail and a proactive approach to guest satisfaction

      Join our team and embark on a rewarding career in hospitality, where you can make a difference in our guests' stay. Apply now to become a Front Desk Agent and be part of a team committed to delivering exceptional service!

      Qualifications

      • Previous experience in a customer service role, preferably in a hotel or hospitality environment
      • Excellent communication and interpersonal skills
      • Previous cash handling experience required
      • Strong problem-solving abilities and the ability to remain calm under pressure
      • Proficiency in computer systems and knowledge of hotel property management software
      • Outstanding organizational and multitasking skills
      • Availability to work flexible schedules, including evenings, weekends, and holidays
      • High School diploma or equivalent

      Benefits

      Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners’ mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company’s heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.

      In keeping with the company’s heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.

      • Multiple Tiers of Medical Coverage
      • Dental & Vision Coverage
      • 24/7 Teledoc service
      • Free Maintenance Medications
      • Pet Insurance
      • Hotel Discounts
      • Tuition Reimbursement
      • Paid Time Off (vacation, sick, bereavement, and Holidays).
      • 401K Match
      • Complementary transportation to and from Homestead
      • Free lunch and dinner daily
      • Free Starbucks drink every Wednesday

      Working at Davidson is like nowhere else. It’s less of a job, more of a calling. It’s part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual OrientationDavidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.

  • About the company