Four Seasons Resort Hualalai
Front Desk Receptionist
This job is now closed
Job Description
- Req#: REQ10356602
Welcome guests with genuine warmth and professionalism
Manage check-in and check-out processes efficiently
Handle guest enquiries, requests, and concerns with care
Coordinate with other departments to ensure a flawless guest experience
Maintain accurate records and process payments
Uphold Four Seasons standards in every interaction
Impeccable personal presentation and outstanding interpersonal skills
Previous experience in a similar role within luxury hospitality
Strong relationship-building skills and ability to work collaboratively across teams
Excellent written and verbal communication skills
Proficiency in computer systems (Opera experience preferred)
All applicants must hold the Right to Work in the UK
£35,500 package which includes hotel service charge, and salary
40 hour working week
Excellent training and career development opportunities
Up to 20 complimentary nights at any Four Seasons Hotel or Resort around the world based on years of service
Free meals at Pepys Cellar (staff canteen) while on duty including fruits, coffee/tea and fizzy drinks available throughout the day
Up to 2 paid Wellness days per year!
Holiday entitlement increases with years of service up to 33 days off
Free Life Insurance
Bupa Dental and MediCash plan available
Opportunities to build a successful career with global potential
Season ticket loan & cycle to work scheme
Free uniform dry cleaning available
Employee Experience: Annual Themed Employee Party and many social, charitable and sporting events throughout the year.
Access to Wagestream– a salary advance benefit
Employee Recognition Programmes
&many, many more surprises to discover!
About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.About the location:
Set in the heart of the City, overlooking Tower Bridge and the Tower of London, Tower Bridge is the starting point for discovering London’s historic past, alongside its exhilarating present. As impressive inside as out, this famous five-star hotel remains the centre of attention, as a new chapter begins in its history. This beautiful grade II listed building and former HQ of the Port of London Authority has 100 rooms, 41 residential apartments of which 31 units are in a FS run transient rental program, a stunning ballroom which has hosted the inaugural Reception of the United Nations, 5 meeting rooms, a stunning destination spa with 8 treatment rooms, hammam, steam, sauna and swimming and vitality pool, and a fantastic Food and Beverage offering including Mei Ume (Chinese/ Japanese cuisine) and Rotunda (all day dining, afternoon tea & bar).Four Seasons Hotel London at Tower Bridge is looking for a Front Desk Receptionist to join our team!
About the Role
As a Front Desk Receptionist, you’ll be the first and last impression for our guests, ensuring a seamless arrival and departure experience. This high-profile role is at the heart of our Front Office team, where every interaction matters. You’ll handle guest enquiries, anticipate needs, and deliver the warm, personalised service that defines Four Seasons.What You’ll Do
What You Bring:
Just some of the benefits Four Seasons Hotel London at Tower Bridge employees enjoy:
We look forward to receiving your application!
About the company
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