Not Remote

Communication Skills: Informing, Listening, Presenting, Writing

Safety, Health, and Environment Skills: Fostering Organizational Wellness, Supporting A Safe Environment

Decision-Making Skills: Analyzing, Fact Finding, Innovating, Judgment, Problem Solving, Systemic Thinking

Personal Initiative Skills: Contributing to a Positive Work Environment, Organizational Awareness, Personal Development, Proactivity, Professional Development, Striving For Excellence

Desire to work with youth (ages 5-18) and community members
Focused on Customer Service
Prioritize Organization and systems.
Efficient use of technology

Safety Monitoring & Supervision: 30%

Follow protocols to ensure accurate membership count and attendance tracking.
Ensure guests, building users, and volunteers follow facility entry protocols.
Escort members throughout the facility and provide sight and sound supervision when requested.
Adhere to regulations as outlined in DCF 251.
Apply positive guidance and discipline techniques in compliance with DCF 251.
Assume Assistant Teacher duties during transitions and as needed.
Registration & Record Keeping: 30%

Ensure membership applications are complete, accurate, and current.
Maintain member attendance and tracking procedures through the membership management system.
Complete data entry for Boys & Girls Clubs of America, city, state, and federal grants.
Compile reports for Boys & Girls Clubs of America, city, state, and federal grants.
Facilities Appearance and Organization: 20%

Ensure the front desk is clear of clutter and in sanitary condition.
Greet all members, families, guests, building users, and volunteers in a welcoming manner.
Assist guests and building users with facility needs.
Create welcoming and inviting environments for all users of the facility.
Productive Work Environment: 20%

Maintain a strong work ethic.
Professionally and punctually answer phone calls and emails both internally and externally.
Participate in staff meetings.
Attend training and staff development opportunities as assigned.
Collaborate with the Membership Services Team.
Abstain from personal phone usage when managing the front desk or supervising members.

Physical requirements: Ability to read and interpret documents such as safety rules, operating instructions, and policy manuals. The ability to clearly and concisely exchange/receive ideas, facts, and technical information with others. Ability to visually monitor the activities of club members. The employee must be able to perform CPR or first aid (training is provided). The employee must use hands to handle or feel and reach with hands and arms. The employee may frequently stand, walk, climb, balance, stoop, jump, kneel, crouch, or crawl. The employee is required to sit for extended periods of time. The employee may occasionally lift or move up to 20 pounds. Inside and Outside Working Environment.

Equal Employment Opportunity Statement:

UW-Madison is an Equal Employment, Equal Access Employer committed to increasing the diversity of our workforce.

Institutional Statement on Diversity:

Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.

The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background-people who as students, faculty, and staff serve Wisconsin and the world.

For more information on diversity and inclusion on campus, please visit: diversity.wisc.edu

Accommodation Statement:

If you need to request an accommodation because of a disability, you can find information about how to make a request at the following website:https://employeedisabilities.wisc.edu/disability-accommodation-information-for-applicants/