Introduction

The City of Tucson Parks & Recreation Department is seeking an energetic, customer service orientated RECREATION WORKER to assist customer atthe front desks in various recreation centers.

General Description

This is a non-permanent position that will work on an intermittent or seasonal basis. Individuals in this classification may not exceed 1,300 hours in a 12 month period. Work hours can vary to include Sunday through Saturday; 6:00 am to 8:00 pm. This position is for front desk coverage on weeknights and weekends. A Recreation Worker provides service to the patrons of the City Parks & Recreation facilities. This position assistswith front desk tasks, provides customer service, prepares facilities for scheduled functions, collects payment for daily use and membership sales, and monitors center participants and activities. Please note the position of Recreation Worker encompasses multiple recreational areas and job sites are located at various facilities throughout the City of Tucson.

Essential Functions

Assures that the facility is prepared for scheduled functions/rentals and that arranged equipment is safe and appropriate Provides service to facility users to assure their comfort and safety by assisting with requests, answering questions, or referring to regular staff Ensures the safety of center participants by enforcing discipline and behavior policies Supports safety programs by adhering to policies and procedures and reporting accidents and hazardous conditions immediately to a supervisor Provides excellent customer service by greeting customers, providing information, and responding to requests Ability to learn and use a computer, point of sale for our reservation computer system, and cash handling

Minimum Qualifications

Minimum Education Level & Type: Less than High School Minimum Experience Qualifications: Three months of full-time employment and/or volunteer experience involving customer contact

Special Job Requirements

At least16 years of age at time of application All candidates must be able to obtain CPR/First Aid certification and pass a background screening upon hire.

Preferred Qualifications

Ability to lift 25 lbs.

Selection Plan

Applicants who meet the minimum qualifications will be evaluated on the education and work experience in their employment profile and the response to the supplemental questions. The highest-scoring applicants will be invited to participate in an Oral Board Interview. Oral Boards Interviews will be held on: Friday May 10, 2024 The highest scoring applicants will be placed in the 'Best Qualified' and 'Qualified' band (grouping) and provided to the hiring department for a selection decision. An applicant's placement on the list will be based on their final score which will be calculated as: 20% of your rating for Training and Experience 80% of your Oral Board Interview If you are in need of Americans with Disabilities Act-related accommodations during the testing process, please contact Sandra Fata, Lead HR Analyst, at ParksHR@tucsonaz.gov at least 48 hours prior to evaluation.

Conclusion

You are encouraged to print this bulletin because it contains important dates and information that will not be available online once this position closes. Additionally, communication during this process will be sent via email to the email address on file, so please ensure your browser accepts emails fromjobs@tucsonaz.govand check your email account regularly; this may include your junk box/spam filter. Failure to respond or follow instructions may result in disqualification. Allinquiries should be directed to theemail addresslisted below. ParksHR@tucsonaz.gov

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To ensure accurate payroll information for tax purposes, the successful candidate will need to provide their original Social Security Card or original letter from the Social Security Administration with their social security number prior to beginning work with the City of Tucson. The City of Tucson hires lawful workers only - US citizens or nationals and non-citizens with valid work authorization - without discrimination. Federal immigration laws require all employers to verify both the identity and employment eligibility of all persons hired to work in the United States. In its efforts to meet the law's requirements, the City of Tucson participates in the E-Verify program established by the Department of Homeland Security (DHS) and the Social Security Administration (SSA) to aid employers in verifying the eligibility of workers. Retired City of Tucson employees receiving benefits from the Tucson Supplemental Retirement System who are considering reemployment with the City should be aware that pursuant to Section 22-37(g) of the Tucson City Code, retirement benefits shall be suspended during the period of reemployment with the City of Tucson unless you have been separated at least twelve consecutive months before returning to work AND you return to a non-permanent employment classification. Creditable service does not accrue during any reemployment period.