Thank you for considering a career at Bon Secours!

S cheduled Weekly Hours:

Work Shift:

Days: Thursday, Friday and Saturday

Shift: 6:30am - 7pm

Location: Pearlie Harris Center for Breast Health

Primary Function/General Purpose of Position

The Imaging Secretary is responsible for complete and accurate processing of breast health center patients. Using a variety of Bon Secours patient information related systems the secretary will greet patients, review the physician order for accuracy, obtain required demographic and medical history, and prepare them for registration.

They provide excellent customer service and adhere to the productivity and accuracy performance measures established for the department.

Employment Qualifications

EDUCATION: High School Graduate or equivalent.

KNOWLEDGE: General office training. Experience in a hospital or similar medical facility, or physician's office.

SKILLS: Basic typing skills. Demonstration of proper telephone techniques/etiquette. Strong communication skills required. Computer data entry. Working knowledge of standard office equipment and software such as Microsoft Word and Excel. Problem solving skills. Experience in customer service required.

PROFICIENCY REQUIREMENTS:

Must receive training in ConnectCare Radiology Module within one month from date of hire.

Essential Job Functions:

Prints daily appointment list for procedures and diagnostic mammogram and ultrasounds and distributes to Radiologist and Registration Personnel. Promptly greets patients upon arrival. Distributes proper demographic information and pertinent medical history forms when appropriate. Completes patient processing by reconciling patient list with chart. Prepares chart for Registration Personnel and completes appropriate hand-off. Answers the telephone in a professional manner and promptly handles caller’s request. Communicates messages involving physician’s offices, patients, hospital departments, and radiologists, following up in a timely manner. Faxes self- referral forms to referring physicians and afterwards sends to medical records. Maintains supply levels needed for work area. Distributes incoming mail. Prints reports for call back/add view patients before leaving at the end of the night for the next day’s patients.

Other Job Functions

1. Adheres to Bon Secours St. Francis Health System rules, regulations, and polices.

2. Participate in educational programs, departmental meetings and in-services, as required.

3. Must understand and agree to follow all Imaging department policies.

4. Must be able to follow, respect, and support all decisions made by leadership team.

5. Must act in a courteous and professional manner at all times.

6. Must maintain order and cleanliness of department.

7. Must demonstrate the ability to receive constructive feedback.

8. Must be able to maintain ethical relationships and practices required of a healthcare professional.

9. Must be able to create and maintain a good working relationship with staff, physicians, and departmental/hospital leadership.

10. Must report to work promptly and adhere to work schedule.

11. Must be compliant with department dress code.

12. Must understand that breaks are allotted at appropriate times in accordance with workload.

13. Must be respectful of Bon Secours Health System property.

14. Must adhere to proper chain of command standards and/or processes.

15. Adheres to Bon Secours St. Francis Health Systems rules, regulations, and policies.

16. Performs other duties as assigned. Assists and supports other departments when needed.

Working Conditions

PHYSICAL REQUIREMENTS: Frequent operation of computers/standard office equipment. Hearing/talking, and overall vision use (including color perception, reading close-up work), Must be able to sit from long periods of time. Must be able to lift a minimum of 20 lbs,. Fast paced office with occasional stressful situations.

Bon Secours is an equal opportunity employer.

Many of our opportunities reward* your hard work with:

• Comprehensive, affordable medical, dental and vision plans
• Prescription drug coverage
• Flexible spending accounts
• Life insurance w/AD&D
• Employer contributions to retirement savings plan when eligible
• Paid time off
• Educational Assistance
• And much more

*Benefits offerings vary according to employment status.

Department:

It is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). Accordingly, a ll applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you’d like to view a copy of the affirmative action plan or policy statement for Mercy Health– Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employer, please email recruitment@mercy.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com .