• Job Description

  Req#: 24044680

  Front Desk Supervisor - AdventHealth Medical Group-Family Medicine

  All the benefits and perks you need for you and your family:

  · Benefits from Day One

  · Paid Days Off from Day One

  · Career Development

  · Whole Person Wellbeing Resources

  · Mental Health Resources and Support

  Our promise to you: Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

  Schedule: Full Time

  Shift: Monday-Friday/Days

  Location: 200 N Lakemont Ave, Winter Park, FL 32792

  The community you’ll be caring for:

  • Join a team that provides exceptional patient-based care.
  • Collaborative teams that work together for a common goal
  • Compassionate and supportive leaders ensure work life balance for team members and providers without compromising patient care.

  The role you’ll contribute: The Front Desk Supervisor is responsible for overseeing the greeting, instructing, directing and scheduling of patients and visitors. Serves as liaison between patient and medical support staff.

  The value you’ll bring to the team:

  • Oversees the file clerk(s), receptionist(s), referral coordinator(s) and appointment scheduler(s).
  • Keeps all front office staff up to date on any insurance changes or policy changes.
  • Creates the monthly schedule for all front office staff ensuring full coverage. This must be done by the third week of each month and given to the Office Manager/Staff, then posted.
  • Secures coverage for front desk in the event of vacations.
  • Assumes responsibility or assigns other staff to cover duties of absent front desk staff.
  • Ensures that daily charges are entered in the absence of Data/Charge Entry staff.
  • Must be willing to float to other AHMG practices, within reason, when patient load, vacation schedules etc. make it necessary.
  • Reports potential problems to Office Manager to ensure smooth operations.

  The expertise and experiences you’ll need to succeed:

  Minimum qualifications :

  • High school graduate or equivalent.
  • BLS required.
  • Knowledge of business office procedures.
  • Ability to type 40 words per minute accurately.
  • Experience working with computer.

  Preferred qualifications:

  • Experience with referral coordination preferred
  • 2 years of front desk medical office experience and some leadership experience preferred

• About the company

  AdventHealth is a Seventh-day Adventist non-profit health care system headquartered in Altamonte Springs, Florida, that operates facilities in 9 states across the United States.

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