Fairmont Hotels & Resorts

Front of House Multi-Skilled Team member


PayCompetitive
LocationLong Eaton/England
Employment typeFull-Time

What's your preference?

Apply with job updates
  • Job Description

      Req#: REF74114G

      Company Description

      Novotel Nottingham Derby is a 4-star hotel located in Long Eaton, between Nottingham and Derby. Also, just off junction 25 of the M1.

      Offering newly refurbished rooms with king-sized beds as standard also family rooms available, our features which we have a lovely restaurant and a lobby bar.

      Job Description

      Job Type: Zero-hour contract

      Salary: £12.21

      Start Date: Immediate

      What we are looking for here at Novotel Nottingham is someone who is enthusiastic to full fill our guest needs. Someone reliable and out-going so that tasks are complete, ensuring all guests have a memorable experience. Your role will come with various responsibilities which will make your department run smoothly.

      Responsibilities

      • Welcoming guest with a warm greeting.
      • Taking beverage and food orders correctly ensuring all customers preferences are met.
      • Upselling items when serving.
      • Maintain a clean and tidy area in your section.
      • Taking beverage and food out with care.
      • Communicating with kitchen staff to ensure timings of food delivery are running smoothly.
      • Helping other team members in different departments when needed.
      • Handle guest inquires and resolves any issues professionally.

      Qualifications

      Skills

      • Customer service
      • Food Hygiene and safety
      • Handling cash transactions
      • Communication
      • Time Management
      • Problem Solving
      • Active Listening
      • Multitasking

      Additional Information

      The Person:

      Successful candidates for the position of Front of House Multi-Skilled Team Member will be able to work as a team but also work by themselves, communicate with there team but also other team members around the hotel. Handling situations in a polite and professional manner to suit guests needs.

  • About the company

Notice

Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at accessibility@talentify.io or 407-000-0000.

Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility.

An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: www.talentify.io/bias-audit-report. NYC applicants may request an alternative process or accommodation at aedt@talentify.io or 407-000-0000.