OSF HealthCare
Front Office Assistant
5 days agoWhat's your preference?
Job Description
- Req#: 90199
Total Rewards"Your life - our Mission"
OSF HealthCare is dedicated to provide Mission Partners with a comprehensive and market-competitive total rewards package that includes benefits, compensation, recognition and well-being offerings that focus on the whole person and engage with their current stage of life and career. Click here to learn more about benefits and the total rewards at OSF.
Starting pay for this position is $17.14/hour.
This is an Hourly position.
OverviewThis job is located in Morton,IL
Tuesday 0630-1700, Thursday and Friday 0700-1730
30 hours a week
POSITION SUMMARY: The Front Office Assistant provides exceptional customer services throughout their interaction with patients, families and their support systems. They are the face of the office and their interaction with the patient/family is important in creating a patient-first environment. This creates an excellent first impression of OSFs services to patients, families and other external customers over the phone or in person. Performs a variety of reception/clerical duties in a medical practice front office and adheres to department guidelines for scheduling and registration. Works collaboratively with patients, providers, office staff and insurance companies to ensure that patient needs are met. Communicates with insurance companies to determine patient benefits, completes prior-authorizations, and is responsible for incoming and outgoing patient calls, co-pay collection, appointment and procedure scheduling for patients.
QualificationsREQUIRED QUALIFICATIONS: • Education - High school or GED equivalent • Customer service experience. • Typing, filing, telephone skills • Basic Microsoft application basic proficiency • Excellent Customer Service skills
PREFERRED QUALIFICATIONS: • Basic knowledge of medical terminology, ICD-10 and CPT codes Other skills/knowledge - • Electronic Medical Record experience
OSF HealthCare is an Equal Opportunity Employer.
REQUIRED QUALIFICATIONS: • Education - High school or GED equivalent • Customer service experience. • Typing, filing, telephone skills • Basic Microsoft application basic proficiency • Excellent Customer Service skills
PREFERRED QUALIFICATIONS: • Basic knowledge of medical terminology, ICD-10 and CPT codes Other skills/knowledge - • Electronic Medical Record experience
OSF HealthCare is an Equal Opportunity Employer.
About the company
OSF HealthCare is a not-for-profit Catholic health care organization that operates a medical group, hospital system, and other health care facilities in Illinois and Michigan.
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