• Job Description

  Req#: 577585
  
  

  This is a full time position. Monday-Thursday 8:00 am-6:30 pm.

  POSITION SUMMARY

  The Front Specialist is a multi-functional, fast paced, customer-oriented position. The incumbent may be responsible for one or more of the following: Customer Care Specialist, Backup Support, Cashier, File Room and/or Telephone Operator. Each of these responsibilities serves integral role in AH operations. One of your primary responsibilities is customer service and a team spirit.

  POSITION RESPONSIBILITIES
   Greet patients in a polite, prompt and helpful manner.
   To receive and take accurate telephone messages.
   Strong interpersonal communication skills to support team efforts to the organization.
   Direct customers to the appropriate resources when necessary.
   Assist patients with necessary paperwork as needed.
   Completes necessary paperwork such as encounter forms; uses computer system to generate information necessary for billing
   Informs appropriate nursing staff of the patient’s arrival.
   Enters all information and verifies information for billing and records purposes.
   Translation
   Confirming appointments

  
  

  
  
  

  
  

• About the company

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