California Jobs
FT Customer Experience Specialist - Work From Home
This job is now closed
Job Description
- Req#: 32626419486
Employer Industry: Customer Service
Why consider this job opportunity:
- Salary up to $60K per year
- Opportunity for career advancement and growth within the organization
- Work remotely anywhere within the continental U.S.
- Supportive and collaborative work environment
- Chance to make a positive impact on customer satisfaction and experience
What to Expect (Job Responsibilities):
- Communicate effectively with customers via phone, email, and chat to provide exceptional customer service and address any inquiries or concerns
- Utilize company software and resources to accurately and efficiently process orders, returns, and exchanges
- Maintain a positive, professional demeanor while handling challenging customer interactions
- Proactively identify and suggest solutions to improve the customer experience
- Collaborate with other team members and departments to resolve customer issues and ensure a seamless experience
What is Required (Qualifications):
- Must be available and punctual for scheduled work shifts
- Minimum educational requirement: High School Diploma or GED
- Exceptional phone and listening skills
- Exceptional written and verbal communication skills
- Experience with customer service or related fields
How to Stand Out (Preferred Qualifications):
- 1-2 years of experience in a customer service role
- Familiarity with customer relationship management (CRM) software
- Ability to work independently and manage multiple tasks effectively
- Strong problem-solving skills
- Experience in a remote work environment
#CustomerService #RemoteWork #CareerOpportunity #CompetitivePay #CustomerExperience
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