California Jobs
FT Customer Support Specialist - Work From Home
This job is now closed
Job Description
- Req#: 32626442130
Employer Industry: Customer Support Services
Why consider this job opportunity:
- Competitive pay
- Opportunity for career advancement and growth within the organization
- Work remotely from anywhere in the U.S.
- Supportive and collaborative work environment
- Chance to make a positive impact on customer satisfaction
What to Expect (Job Responsibilities):
- Own all emails, requests, and questions that come through the support channel
- Assess each issue and determine the appropriate escalation
- Perform minor maintenance and correction tasks within the platform
- Maintain a fair understanding of the platform to effectively troubleshoot support issues
- Update technical documentation as necessary
What is Required (Qualifications):
- Must be available and punctual for scheduled work shifts
- Minimum educational requirement: High School Diploma or GED
- Exceptional problem-solving skills
- Strong written and verbal communication skills
- Ability to work independently and as part of a team
How to Stand Out (Preferred Qualifications):
- Experience in customer service or support roles
- Familiarity with technical documentation and troubleshooting processes
- Knowledge of platform maintenance and correction tasks
#CustomerSupport #RemoteWork #CareerOpportunity #CompetitivePay #CustomerSatisfaction
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
Notice
Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at accessibility@talentify.io or 407-000-0000.
Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility.
An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: www.talentify.io/bias-audit-report. NYC applicants may request an alternative process or accommodation at aedt@talentify.io or 407-000-0000.