California Jobs
FT Customer Support Specialist - Work From Home
This job is now closed
Job Description
- Req#: 32626165028
Employer Industry: Logistics and Delivery Services
Why consider this job opportunity:
- Opportunity to work a 4-day workweek
- Competitive compensation package
- Comprehensive health benefits including dental and vision
- 401k match available for retirement savings
- Remote work flexibility with equipment provided
- Paid time off (PTO) for work-life balance
What to Expect (Job Responsibilities):
- Provide exceptional customer service to users through email, phone, and chat
- Manage and resolve customer inquiries and complaints in a timely manner
- Utilize product knowledge to troubleshoot and resolve technical issues
- Maintain accurate records of customer interactions and follow up as needed
- Collaborate with cross-functional teams for process improvements in customer support
What is Required (Qualifications):
- Availability for scheduled work shifts
- Strong customer service skills with the ability to handle inquiries and complaints
- Proficiency in utilizing technology for troubleshooting purposes
- Excellent record-keeping and follow-up skills
- Knowledge of company policies and procedures
How to Stand Out (Preferred Qualifications):
- Experience in customer support or a related field
- Familiarity with logistics or delivery services
- Strong communication skills, both written and verbal
- Ability to work collaboratively in a team environment
#CustomerService #RemoteWork #Logistics #CareerOpportunity #CompetitiveCompensation
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