California Jobs
FT Customer Support Specialist - Work From Home
This job is now closed
Job Description
- Req#: 32626142575
Employer Industry: Education Services
Why consider this job opportunity:
- Salary up to $19 per hour
- Health benefits and retirement package included
- Generous paid time off (PTO)
- Opportunity for career advancement within the organization
- Work remotely from anywhere in the U.S.
- Supportive and collaborative work environment
What to Expect (Job Responsibilities):
- Provide exceptional customer service by responding to inquiries and resolving issues in a timely and professional manner
- Communicate effectively with customers via phone, email, and chat to address any questions or concerns
- Maintain accurate records of customer interactions and follow up as needed
- Troubleshoot technical issues and escalate to the appropriate team when necessary
- Collaborate with cross-functional teams to resolve complex customer issues and provide solutions
What is Required (Qualifications):
- Must be available and punctual for scheduled work shifts
- Minimum educational requirement: High School Diploma or GED
- Exceptional phone and listening skills
- Strong written and verbal communication skills
- Ability to stay updated on company policies, products, and services
How to Stand Out (Preferred Qualifications):
- Previous experience in customer service or support roles
- Familiarity with troubleshooting technical issues
- Experience working in a remote environment
- Ability to collaborate with cross-functional teams effectively
#CustomerService #RemoteWork #CareerOpportunity #HealthBenefits #EducationServices
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