California Jobs
FT Customer Support Specialist - Work From Home
This job is now closed
Job Description
- Req#: 32626173894
Employer Industry: Logistics and Delivery Services
Why consider this job opportunity:
- Competitive compensation with a 4-day workweek
- Health, dental, and vision benefits
- 401k match and generous PTO
- Work-from-home stipend and equipment provided
- Opportunity to collaborate with cross-functional teams and contribute to process improvements
What to Expect (Job Responsibilities):
- Provide exceptional customer service to users through various channels, including email, phone, and chat
- Manage and resolve all customer inquiries and complaints in a timely and professional manner
- Utilize product knowledge and resources to troubleshoot and resolve technical issues
- Maintain accurate and detailed records of customer interactions and follow up as needed
- Stay up-to-date on company policies and procedures to ensure accurate and consistent support for customers
What is Required (Qualifications):
- Excellent communication skills, both written and verbal
- Proven experience in a customer service role
- Strong problem-solving skills and ability to troubleshoot technical issues
- Ability to work independently and manage time effectively
- Familiarity with customer support software and tools
How to Stand Out (Preferred Qualifications):
- Experience in the logistics or delivery services industry
- Proficiency in using multiple communication channels for customer support
- Previous experience working in a remote environment
#CustomerService #RemoteWork #Logistics #CareerOpportunity #CompetitiveCompensation
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