California Jobs
FT Member Services Specialist - Work From Home
This job is now closed
Job Description
- Req#: 32626100437
Employer Industry: Health Technology Services
Why consider this job opportunity:
- Salary up to $20 per hour
- Immediate hiring for qualified candidates
- Opportunity to work remotely from anywhere in the U.S.
- Comprehensive benefits package
- Engage in meaningful work that contributes to members' overall wellbeing
- Dynamic and supportive work environment
What to Expect (Job Responsibilities):
- Handle incoming calls from members and clients regarding a variety of requests
- Navigate multiple databases simultaneously for member research and resolution
- Answer questions about client and product design as well as the employer's involvement with members' overall wellbeing
- Assist members with any technical issues related to the website or products and escalate issues as necessary
- Identify, research, and resolve customer issues using employer databases
What is Required (Qualifications):
- Must be available and punctual for scheduled work shifts
- Minimum educational requirement: High School Diploma or GED
- Exceptional phone and listening skills
- Strong written and verbal communication skills
- Proficient in navigating databases and technical systems
How to Stand Out (Preferred Qualifications):
- 1-2 years of experience in customer service or a related field
- Familiarity with health technology products or services
- Experience in a remote work environment
- Strong problem-solving skills and ability to think critically
#HealthTechnology #CustomerService #RemoteWork #CareerOpportunity #ImmediateHiring
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