California Jobs
FT Member Support Specialist - Work From Home
This job is now closed
Job Description
- Req#: 32626385734
Employer Industry: Health and Wellness
Why consider this job opportunity:
- Salary of $18 per hour
- Comprehensive benefits package including health, dental, and vision coverage
- 401k plan available for retirement savings
- Paid Time Off (PTO) to support work-life balance
- Fully remote position, allowing flexibility to work from anywhere in the U.S.
- Opportunity to support and positively impact Member experiences in the Wellth program
What to Expect (Job Responsibilities):
- Serve as the first point of contact for Member inquiries and support through various communication channels
- Assist Members in the Wellth program with any questions or issues related to their participation
- Address and resolve technical issues as they arise for Members
- Monitor Member adherence to program guidelines and notify medical care teams as necessary
- Conduct outreach calls to assist non-adherent Members in re-engaging with their program
What is Required (Qualifications):
- Must be available and punctual for scheduled work shifts
- Exceptional phone, written, and verbal communication skills
- Ability to handle multiple inquiries and respond efficiently
- Experience in customer service or related field preferred
- Strong problem-solving skills and a commitment to providing excellent Member support
How to Stand Out (Preferred Qualifications):
- Previous experience in a health and wellness or customer support role
- Familiarity with technology and troubleshooting common issues
- Ability to work independently and manage time effectively
- Knowledge of health programs or services related to wellness
#HealthAndWellness #CustomerService #RemoteWork #MemberSupport #CareerOpportunity
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