• Job Description

  Req#: 31723784109
  Employer Industry: Healthcare Services
  
  Why consider this job opportunity:
  - Salary up to $48K per year
  - Comprehensive medical, dental, and vision benefits
  - Generous paid time off (PTO) policy
  - Work-from-home stipend provided
  - 401k retirement plan available
  - Opportunity to make a positive impact on patient care and engagement
  
  What to Expect (Job Responsibilities):
  - Practice active listening, empathy, and solution-focused approaches to engage with patients needing assistance
  - Effectively prioritize tasks across multiple communication channels, including SMS, EMR, phone, meetings, and Slack
  - Provide advocacy for patients through emotional support, de-escalation, education, and problem-solving guidance
  - Collaborate with team members to ensure patient-centered care is delivered consistently
  - Maintain accurate documentation of patient interactions and follow-up actions
  
  What is Required (Qualifications):
  - Must be available and punctual for scheduled work shifts
  - Exceptional phone and listening skills
  - Strong written and verbal communication abilities
  - Experience in a customer service role, preferably in a healthcare setting
  - Ability to work independently and manage multiple priorities effectively
  
  How to Stand Out (Preferred Qualifications):
  - Previous experience in patient engagement or healthcare advocacy
  - Familiarity with electronic medical records (EMR) systems
  - Proven track record of successful problem-solving in customer service scenarios
  - Knowledge of healthcare policies and patient rights
  - Experience with remote work environments
  
  #HealthcareServices #PatientEngagement #RemoteWork #CareerOpportunity #CompetitivePay
  
  "We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."

• About the company

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