• Job Description

  Req#: 6012
  We are currently seeking a talented individual for the position of Fulfillment Specialist. The successful candidate will Support Mail Services and is responsible for providing reproduction services of printed and/or electronic documentation, and other related services. Provides expertise-consulting services in support of business unit objectives.

  Date Posted: 06/2/2025
  Date Expires: 06/16/2025
  Testing Date: TBD
  Interview Dates: TBD

  ** Candidates selected for testing will receive a confirmation email at the email address provided on the application as notification of the scheduled date and time of the testing session. Dates are subject to change based on business needs, weather and unforeseen circumstances. **

  Please complete the online application on the company Intranet under My HR or at www.tep.com under the careers link. If you have any questions, contact Aaron Brown at aaron.brown@tep.com

  Normal Minimum Requirements :

  Must have a valid, up-to-date, Arizona Driver’s license and be able to maintain

  Ability to work independently with little supervision

  Ability to multi-task and set priorities

  Ability to maintain confidential material

  Ability to compromise and accept differences

  Ability to isolate problems and exercise solid business judgment, regularly base decisions on facts

  Ability to proof and detect quality problems

  Ability to work under pressure (time constraints)

  Knowledge of High Production Copier/Printing Systems preferred

  Ability to lift up to 50 lbs.

  *PLEASE NOTE: To be considered for this position, a resume must be submitted, enumerating qualifications and skills. There will be a three-step testing procedure required for this position. The first step is a computer based Word exam followed by a Technical Skill test and a lifting assessment. Upon successfully passing exams, a behavioral based interview will be scheduled.

  Behavioral Based Interview

  
  The interview is a behavioral based interview incorporating our Core Competencies. In this process we believe that past behavior is the best predictor of future behavior and more recent behavior is a better predictor of future behavior than older behavior, and that long-standing trends are better predictors of behavior than isolated incidents. We therefore have patterned the questions during the interview to solicit behavior patterns that indicate with high predictability whether the candidate can perform the job as required. This type of interview is different than those that you may have taken in the past.

  Core Competency Outline

  Considers the financial implications for each decision you make.

  Demonstrates an understanding of the cost pressures inherent within our business and is able and willing to take action accordingly.

  Seeks out new learning opportunities as well as sharing, identifying and acting on lessons learned from successes and failures.

  Sincerely, willingly and continuously reaffirms key goals or values.

  Helps detect and resolve team breakdowns resulting from change.

  Learns and develops new skills or behaviors to adapt to constant, sometimes turbulent change.

  Shows a willingness to take calculated risks to accomplish project deliverables.

  Shows flexibility with current procedures to effectively achieve a business result for a customer.

  Improves performance by applying concepts from other situations to a new situation.

  Is determined to succeed and maintains focus in the face of the challenges.

  Be able to discuss the Core Competencies.

  Position-Related Responsibilities:

  Responsible for compiling, mass production and distribution of material including but not limited to: financial reports, training and instruction manuals, board reports, presentations, forms, marketing material, etc.

  Understands production operations processing documentation.

  Prepares accurate and detailed problem information on equipment, software and operational problems.

  Demonstrates competency in the operation of copiers and related equipment such as: binders, cutters, folders, saddle stitchers, labelers, and staplers.

  Review and set priorities on job requests. Monitor quality of all jobs performed.

  Perform adjustments, minor maintenance and clean-up of equipment in area of responsibility.

  Administer and maintain electronic versions and inventory control of all corporate standard forms. Print replenishments as needed or on demand.

  Utilize the Electronic Document Management System (EDMS) to store, track and maintain information associated with financial and operational reports, including UniSource, TEP, UNS-Electric and UNS-Gas.

  Assign appropriate properties to metadata and securities within EDMS. Ensure versioning captures record lifecycle (i.e. development, review, and approval of forms & documents).

  Utilize proprietary software/applications to create complex jobs to effectively maximize utilization of digital equipment.

  Order and maintain inventory of supplies and specialized goods for assigned area.

  Compile data and create and maintain spreadsheets, and prepare, create, print and edit statistical, operational, and other specialized reports.

  Delegate work, as needed, to other employees and train them on how to perform the work.

  Recommend changes in processes to increase effective use of automation and ensure quality results.

  Research and resolve routine inquiries from customers, vendors, agencies and staff about area processes, functions, and status of work requests.

  Coordinate projects and requirements with other departments and outside agencies to meet customer requirements and deadlines. Serves as liaison between Reproductions and other departments.

  Evaluates the best and most cost-effective solutions and methods to meet customer requirements and deadlines.

  Troubleshoots problems and recommends changes in processes to increase effective use of automation and ensure quality output.

  Perform assigned work in a safe and efficient manner in accordance with Company practices and procedures.

  Knowledge, Skills and Abilities:

  Business English, punctuation, grammar and spelling

  Knowledge of Computer Processing Concepts

  Knowledge of Graphic software (such as: Adobe Acrobat Professional, Impose/Compose, Fiery/EFI, MS Publisher)

  Must possess the skill of multitasking

  Excel, PowerPoint, and Word

  Prioritizing and scheduling assigned work

  Coordinating resources and advising customers

  Operating reproduction and related equipment (copiers, bindery, folders, saddle stitching, cutting, labeling, and stapling)

  Effectively communicating both orally and in writing with all-level employees

  Researching inquiries and interacting with customers and vendors and providing customer service

  Excellent problem solving and decision making skills

  Monitoring quality of work performed

  Maintaining confidential information and exercising solid business judgment

  Ability to lift up to 50 lbs.

  Ability to work, rotating shifts with minimal supervision

  All employees are expected and required to adhere to the Company Code of Ethics and Principles of Conduct.

• About the company

  TEP provides safe and reliable power to Tucson residents. We offer customers a wide range of incentivized programs to help reduce energy costs and build a better future. UNS Energy Corporation’s public utility subsidiaries, Tucson Electric Power Company, UNS Electric, Inc. and UNS Gas, Inc., provide electric and gas service to customers in southern and northern Arizona.

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