NHS
Full or Part-time Reception Vacancies
This job is now closed
Job Description
- Req#: A1595-25-0003?language=en&page=33&sort=publicationDateDesc
- GCSE grade A to C in English and Math
- Experience of working in a busy reception environment
- Experience of working with the public
- Experience of working in a GP practice
- GCSE grade A to C in English and Math
- Experience of working in a busy reception environment
- Experience of working with the public
- Experience of working in a GP practice
Job summary
Due to forthcoming retirements we have vacancies in our Reception Team. Applicants should have at least 12 months experience of working in a busy reception setting and be available to work 25-37 hours a week.
Main duties of the job
To provide a high quality reception and appointment service to patients
Provide a professional and friendly welcome to all visitors at reception.
Ensure patients who need urgent consultation are seen in a logical and non disruptive manner.
Operate the appointments system to ensure a smooth flow of patients to consulting rooms and clinics.
To provide an efficient and high quality service to doctors and other staff
Acting as chaperone as required (after appropriate training).
Ensure the practice telephone system operates effectively and that calls are logged and effectively signposted as necessary Any other duties considered appropriate to the post allocated by the Practice Manager and Deputy Practice Manager
About us
Bassett Road Surgery is a well-established training practice in Leighton Buzzard, a pleasant market town of 53,000 on the Grand Union Canal in South Bedfordshire. We are one of three practices in the town, and have a growing list size of 21,000 and dispense to about 10% of our patients.
The practice comprises seven partners and five salaried GPs working from purpose-built premises which have recently been extended and refurbished. We have minor illness nurses and complex needs matrons who work with our more vulnerable patients. In addition we have two clinical pharmacists and a full complement of practice nurses, HCAs, dispensers and phlebotomy staff.
Details
Date posted
23 May 2025
Pay scheme
Other
Salary
£12.21 an hour
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
A1595-25-0003
Job locations
29 Bassett Road
Leighton Buzzard
Bedfordshire
LU7 1AR
Job descriptionJob description
Job responsibilities
Our reception team comprise full and part-time colleagues who cover the practice day from 0800 until 1900 hrs* (* Wednesdays we extend our hours to 0700 - 2000 hrs.)
All team members work a combination of morning and evening shifts which, once contracted, remain the same. (We do not rotate shifts but do ask for holiday and sickness absence of colleagues.)
They provide a high quality reception and appointment service to patients
Provide a professional and friendly welcome to all visitors at reception.
Ensure patients who need urgent consultation are seen in a logical and non disruptive manner.
Operate the appointments system to ensure a smooth flow of patients to consulting rooms and clinics. - staff will be given training
To provide an efficient and high quality service to doctors and other staff
Act as chaperone as required (after appropriate training).
Ensure the practice telephone system operates effectively and that calls are logged and effectively signposted as necessary Any other duties considered appropriate to the post allocated by the Practice Manager and Deputy Practice Manager
Job responsibilities
Our reception team comprise full and part-time colleagues who cover the practice day from 0800 until 1900 hrs* (* Wednesdays we extend our hours to 0700 - 2000 hrs.)
All team members work a combination of morning and evening shifts which, once contracted, remain the same. (We do not rotate shifts but do ask for holiday and sickness absence of colleagues.)
They provide a high quality reception and appointment service to patients
Provide a professional and friendly welcome to all visitors at reception.
Ensure patients who need urgent consultation are seen in a logical and non disruptive manner.
Operate the appointments system to ensure a smooth flow of patients to consulting rooms and clinics. - staff will be given training
To provide an efficient and high quality service to doctors and other staff
Act as chaperone as required (after appropriate training).
Ensure the practice telephone system operates effectively and that calls are logged and effectively signposted as necessary Any other duties considered appropriate to the post allocated by the Practice Manager and Deputy Practice Manager
Person SpecificationPerson Specification
Qualifications
Essential
Experience
Essential
Desirable
Qualifications
Essential
Experience
Essential
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Dr J Henderson & Partners
Address
29 Bassett Road
Leighton Buzzard
Bedfordshire
LU7 1AR
Employer's website
Employer details
Employer name
Dr J Henderson & Partners
Address
29 Bassett Road
Leighton Buzzard
Bedfordshire
LU7 1AR
Employer's website
About the company
National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.
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