• Job Description

  Req#: 23701755

  Citi is a leading global financial services company having 200 million customer accounts. Citi does business in more than 100 countries, providing consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, and wealth management.

  The Full Suite-Genesis Data Quality Senior Analyst will be part of Data Management Operations team under Finance Data Management organization.

  Responsibilities:

  · Implement and reinforce strong adherence to the standard operational, risk and control processes as it relates to Full Suite-Genesis Operating Model;

  · Manage and lead junior to intermediate level team members to deliver the following key activities:

  o Perform monthly trend analysis of Operational Matching exception reports

  o Review Operational Matching exceptions (SGL orphans) and investigate root cause of new exceptions

  o Identify both tactical and strategic remediation to resolve Operational Matching exceptions (SGL orphans)

  o Execute tactical data remediation of data quality issues in Full Suite in adherence to existing governance and controls framework

  o Identify appropriate strategic remediation of data quality issues

  o Perform end-to-end requirements management and end-to-end testing of Full Suite change requests as it relates to strategic remediation of data quality issues

  o Raise IMR (Issue Management Resolution) form where identified as the strategic remediation path, and monitor delivery of such

  o Manage and address data quality queries/issues on Full Suite-Genesis production data through proper acknowledgement and timely feedback to data users

  o Conduct second-level investigation on medium to complex data quality queries/issues on Full Suite-Genesis production data and propose resolution path (both tactical and strategic)

  o Escalate timely to appropriate resolver groups, e.g. technology teams, if data investigation requires expertise outside of the team, and follow through accordingly

  · Effectively manage escalations from different stakeholders, and establish and manage partnership with key business counterparts: within Finance Chief Data Office (FCDO), GFTS Technology teams, and Finance & Risk Shared Services (FRSS)

  · Prepare and communicate production support related operational metrics and KPIs within Data Management;

  · Manage, lead, and support small to medium size projects and initiatives related to data management such as but not limited to process reviews and process efficiency enabler implementation;

  · Supervise junior to intermediate level team members, support team collaboration, career growth, and mentorship.

  Qualifications

  · 2 to 3+ years of relevant work experience around data management, data quality, financial or regulatory reporting, product control in large financial services, consulting, shared services’ operations related or similar industry;

  · Solid analytical skills, combined with an ability to deliver analyses in a concise and logical manner;

  · Logical and analytical data tracing/mining experience is a plus;

  · Knowledge of research methods, relational database or data relation discipline problem solving;

  · Intermediate to advance working knowledge and experience on MS Applications especially around MS Excel, Word, PowerPoint and Access;

  · SQL knowledge is highly preferred;

  · Knowledge of bank product/s (Deposits, Loans, Securities, Derivatives, etc.) is preferred;

  · Knowledge of Citi’s financial and regulatory reporting processes, finance and risk systems including GENESIS, Full Suite, Product Processors, General Ledgers, Reporting Ledgers is preferred;

  · Knowledge of similar Quality Assurance / Citi Lean / Process Improvement practices (as applied to data quality operations);

  · Excellent critical thinking, problem-solving (error detection, root cause analysis, error correction), conceptual, analytical and decision making skills;

  · Good verbal and written communication, interpersonal and presentation skills – must be able to present and influence across organization level and functions;

  · Good project / time management and organizational skills; good attention to details;

  · Self-starter, proactive, quick learner, customer-focused with ability to independently manage work and drive multiple deliverables concurrently in a fast paced changing environment;

  · High caliber team player with good judgment, flexibility and productivity with good track record in establishing partnership and team work;

  · Ability to multi-task, demonstrating independent leadership skills;

  · Possess strong team building, planning and project management skills driven by process improvement;

  · Strong understanding and appreciation of internal control environment, reporting, and metrics is required.

  -------------------------------------------------

  Job Family Group:

  Data Governance

  -------------------------------------------------

  Job Family:

  Data Quality & Data Quality Analytics and Reporting

  ------------------------------------------------------

  Time Type:

  Full time

  ------------------------------------------------------

  Citi is an equal opportunity and affirmative action employer.

  Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

  Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi .

  View the "EEO is the Law " poster. View the EEO is the Law Supplement .

  View the EEO Policy Statement .

  View the Pay Transparency Posting

• About the company

  While we're a global bank, our mission is simple: We responsibly provide financial services that enable growth and economic progress. We strive to earn and maintain the public's trust by constantly adhering to the highest ethical standards. We ask our colleagues to ensure that their decisions pass three tests: they are in our clients' interests, create economic value, and are always systemically responsible. When we do these things well, we make a positive financial and social impact in the communities we serve and show what a global bank can do.

Notice