• Job Description

  Req#: A0461-25-0003?language=en&page=145&sort=publicationDateDesc

  Job summary

  As a GP Receptionist, you will be the first point of contact for our patients, playing a crucial role in delivering excellent customer service and ensuring the smooth operation of the practice. Your responsibilities will include, but are not limited to.

  Main duties of the job

  • Greeting patients and visitors warmly and professionally
  • Managing telephone and face-to-face inquiries, booking appointments, and handling cancellations
  • Updating and maintaining patient records using our Emis software system
  • Assisting patients with registration and any necessary paperwork
  • Handling prescription enquiries and other administrative tasks
  • Communicating effectively with medical staff and patients to ensure efficient service delivery
  • Ensuring the reception area is clean, organised, and welcoming
  • Adhering to confidentiality and data protection policies

  About us

  • We are a busy and well-established General Practice dedicated to providing high-quality healthcare to our community. Our team is committed to ensuring patients receive the best possible care in a friendly and efficient manner. We are currently looking for a professional and compassionate GP Receptionist to join our team.

  • If you are interested in the role, please submit an application form. If your application is successful, you will be contacted to have a telephone interview with a view to being invited for a face-to-face interview with the Operations and HR Manager.

    We look forward to receiving your application and potentially welcoming you to our dedicated team.

  Details

  Date posted

  31 July 2025

  Pay scheme

  Other

  Salary

  £23,873.60 a year

  Contract

  Permanent

  Working pattern

  Full-time

  Reference number

  A0461-25-0003

  Job locations

  1 Northgate

  Canterbury

  Kent

  CT1 1WL

  
  

  Chartham Surgery

  Parish Road

  Chartham

  Canterbury

  Kent

  CT4 7JU

  
  

  Blean Surgery

  11 Tyler Hill Road

  Blean

  Canterbury

  Kent

  CT2 9HP

  
  

  Job description

  Job responsibilities

  Job Title: GP Receptionist

  Location: Northgate Medical Practice/Blean Surgery/Chartham Surgery

  Job Type: Full-time/Part-time

  About Us: We are a busy and well-established General Practice dedicated to providing high-quality healthcare to our community. Our team is committed to ensuring patients receive the best possible care in a friendly and efficient manner. We are currently looking for a professional and compassionate GP Receptionist to join our team.

  Job Description: As a GP Receptionist, you will be the first point of contact for our patients, playing a crucial role in delivering excellent customer service and ensuring the smooth operation of the practice. Your responsibilities will include, but are not limited to:

  • Greeting patients and visitors warmly and professionally
  • Managing telephone and face-to-face inquiries, booking appointments, and handling cancellations
  • Updating and maintaining patient records using our Emis software system
  • Assisting patients with registration and any necessary paperwork
  • Handling prescription enquiries and other administrative tasks
  • Communicating effectively with medical staff and patients to ensure efficient service delivery
  • Ensuring the reception area is clean, organised, and welcoming
  • Adhering to confidentiality and data protection policies

  Key Requirements:

  • Previous experience in a receptionist or administrative role, preferably within a healthcare setting
  • Excellent communication and interpersonal skills
  • Strong organisational abilities with a keen eye for detail
  • Proficiency in using computer systems and basic software applications
  • Ability to work effectively in a fast paced environment and manage multiple tasks simultaneously
  • Compassionate and patient focused attitude
  • Flexibility to work varied shifts, including some evenings and weekends as needed

  Benefits:

  • NHS Pension Scheme
  • Training and professional development opportunities
  • Supportive and collaborative work environment

  Job description

  Job responsibilities

  Job Title: GP Receptionist

  Location: Northgate Medical Practice/Blean Surgery/Chartham Surgery

  Job Type: Full-time/Part-time

  About Us: We are a busy and well-established General Practice dedicated to providing high-quality healthcare to our community. Our team is committed to ensuring patients receive the best possible care in a friendly and efficient manner. We are currently looking for a professional and compassionate GP Receptionist to join our team.

  Job Description: As a GP Receptionist, you will be the first point of contact for our patients, playing a crucial role in delivering excellent customer service and ensuring the smooth operation of the practice. Your responsibilities will include, but are not limited to:

  • Greeting patients and visitors warmly and professionally
  • Managing telephone and face-to-face inquiries, booking appointments, and handling cancellations
  • Updating and maintaining patient records using our Emis software system
  • Assisting patients with registration and any necessary paperwork
  • Handling prescription enquiries and other administrative tasks
  • Communicating effectively with medical staff and patients to ensure efficient service delivery
  • Ensuring the reception area is clean, organised, and welcoming
  • Adhering to confidentiality and data protection policies

  Key Requirements:

  • Previous experience in a receptionist or administrative role, preferably within a healthcare setting
  • Excellent communication and interpersonal skills
  • Strong organisational abilities with a keen eye for detail
  • Proficiency in using computer systems and basic software applications
  • Ability to work effectively in a fast paced environment and manage multiple tasks simultaneously
  • Compassionate and patient focused attitude
  • Flexibility to work varied shifts, including some evenings and weekends as needed

  Benefits:

  • NHS Pension Scheme
  • Training and professional development opportunities
  • Supportive and collaborative work environment

  Person Specification

  Qualifications

  Essential

  • GCSE grade A to C in English and Maths

  Experience

  Essential

  • Experience of working in primary care

  Desirable

  • Experience of working in primary care

  Person Specification

  Qualifications

  Essential

  • GCSE grade A to C in English and Maths

  Experience

  Essential

  • Experience of working in primary care

  Desirable

  • Experience of working in primary care

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Employer details

  Employer name

  Northgate Medical Practice

  Address

  1 Northgate

  Canterbury

  Kent

  CT1 1WL

  
  

  Employer's website

  https://www.northgatemedicalpractice.com (Opens in a new tab)

  Employer details

  Employer name

  Northgate Medical Practice

  Address

  1 Northgate

  Canterbury

  Kent

  CT1 1WL

  
  

  Employer's website

  https://www.northgatemedicalpractice.com (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

Notice