Talentify
Fully-remote Claims Assistant
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Job Description
- Req#: JP-005608424
Employer Industry: Warranty Claims Management
Why consider this job opportunity:
- Salary of $22.00/hr
- Fully remote work environment with flexibility after initial setup
- Comprehensive benefits including medical, dental, vision, and 401(k) retirement plan
- Opportunities for career advancement and growth within the organization
- Supportive and collaborative work environment
- Chance to work with a diverse range of customers and improve claims processes
What to Expect (Job Responsibilities):
- Handle warranty registration and claims processing for low to medium-complexity roofing claims
- Collaborate with the Warranty Claims Manager to ensure customer needs are met
- Review and validate incoming claims and warranty registrations
- Maintain accurate records of all claims and their statuses
- Establish and maintain positive relationships with sales representatives, roofers, and distributors
What is Required (Qualifications):
- Strong customer service skills and ability to handle difficult situations
- High attention to detail and proficiency in data entry
- Experience with MS Office
- Minimum educational requirement: Associate's Degree or higher highly preferred
- Ability to work Monday through Friday during day shift hours
How to Stand Out (Preferred Qualifications):
- Experience with Google Suite
- Experience with CRMs
- Knowledge of roofing processes and terminology
#WarrantyClaims #RemoteWork #CustomerService #CareerOpportunity #ClaimsProcessing
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