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Job Description
- Req#: B0085-25-0012?language=en&page=823&sort=publicationDateDesc
- To provide excellent support to all donors, signposting to the relevant teams or personally handling their enquiries.
- To co-ordinate delivery of all financial processes within the Fundraising team. This includes banking of cash and cheques, processing of card payments, recording of BACS payments, uploading regular giving files and managing payments from online donation platforms.
- To co-ordinate all thanking processes within the Fundraising and Supporter Care team, whether by email, post or telephone.
- To be the Super User of the Fundraising database, ensuring accuracy and completeness of all records.
- To provide data and reports to Fundraising and Marketing teams as required.
- To manage fundraising administration volunteers.
- Identify and implement efficiencies
- To support Fundraising events as required.
- To adhere to all Bury Hospice standards, policies and procedures.
- To take responsibility for own personal learning and development, and to support the learning and development of others and the organisation as a whole; a commitment to completing all training required and refreshing training as appropriate.
- To conduct all work in a manner reflective of the organisational values and behaviours.
- To comply with General Data Protection Regulation (GDPR); an understanding of and commitment to the appropriate handling of all confidential data.
- To raise and escalate any safeguarding concerns appropriately and in accordance with Bury Hospices Safeguarding Policy.
- To implement Bury Hospices Health & Safety policy, ensuring all duties are carried out using safe and appropriate working practices in adherence with statutory regulations and guidelines.
- To promote awareness of, and respect for, equality and diversity in accordance with Bury Hospice policies and procedures.
- To follow Hospice processes in relation to incident reporting with the understanding that this enables continual learning and improvement across all operations.
- To protect service users, visitors, employees and volunteers by observing Infection Prevention and Control policies and procedures.
- To embrace the organisational culture of volunteering and to understand the responsibilities of all employees in relation to role managing volunteers.
- To organise your own work and to ensure that it is accurate, meeting all quality targets and required deadlines.
- To actively engage in fundraising within the Hospice and for the hospice.
- To provide excellent support to all donors, signposting to the relevant teams or personally handling their enquiries.
- To co-ordinate delivery of all financial processes within the Fundraising team. This includes banking of cash and cheques, processing of card payments, recording of BACS payments, uploading regular giving files and managing payments from online donation platforms.
- To co-ordinate all thanking processes within the Fundraising and Supporter Care team, whether by email, post or telephone.
- To be the Super User of the Fundraising database, ensuring accuracy and completeness of all records.
- To provide data and reports to Fundraising and Marketing teams as required.
- To manage fundraising administration volunteers.
- Identify and implement efficiencies
- To support Fundraising events as required.
- To adhere to all Bury Hospice standards, policies and procedures.
- To take responsibility for own personal learning and development, and to support the learning and development of others and the organisation as a whole; a commitment to completing all training required and refreshing training as appropriate.
- To conduct all work in a manner reflective of the organisational values and behaviours.
- To comply with General Data Protection Regulation (GDPR); an understanding of and commitment to the appropriate handling of all confidential data.
- To raise and escalate any safeguarding concerns appropriately and in accordance with Bury Hospices Safeguarding Policy.
- To implement Bury Hospices Health & Safety policy, ensuring all duties are carried out using safe and appropriate working practices in adherence with statutory regulations and guidelines.
- To promote awareness of, and respect for, equality and diversity in accordance with Bury Hospice policies and procedures.
- To follow Hospice processes in relation to incident reporting with the understanding that this enables continual learning and improvement across all operations.
- To protect service users, visitors, employees and volunteers by observing Infection Prevention and Control policies and procedures.
- To embrace the organisational culture of volunteering and to understand the responsibilities of all employees in relation to role managing volunteers.
- To organise your own work and to ensure that it is accurate, meeting all quality targets and required deadlines.
- To actively engage in fundraising within the Hospice and for the hospice.
- GCSE Maths and English grade C/4.
- Management of financial administrative processes.
- Experience of handling thanking processes.
- Cash handling/banking experience.
- Use of databases.
- Microsoft Word and Excel.
- Experience of line management.
- Experience of working with Fundraising platforms.
- Experience of working in a charity/fundraising team.
- Experience of managing volunteers.
- Ability to prioritise workloads.
- Data processing skills.
- Positive approach to problem solving.
- Positive approach to challenges faced.
- Organised.
- Attention to detail.
- Occasional evening or weekend work will be required to support events.
- GCSE Maths and English grade C/4.
- Management of financial administrative processes.
- Experience of handling thanking processes.
- Cash handling/banking experience.
- Use of databases.
- Microsoft Word and Excel.
- Experience of line management.
- Experience of working with Fundraising platforms.
- Experience of working in a charity/fundraising team.
- Experience of managing volunteers.
- Ability to prioritise workloads.
- Data processing skills.
- Positive approach to problem solving.
- Positive approach to challenges faced.
- Organised.
- Attention to detail.
- Occasional evening or weekend work will be required to support events.
Job summary
We are looking for a Fundraising Administration Manager to join our friendly hospice team within our busy Fundraising Department.
This could be the role for you if you have excellent organisational skills, experience of databases and financial processing, an eye for detail and a passion for delivering excellent supporter/customer experience.
The role is 30 hours per week.
Bury Hospice are an equal opportunities employer and welcome candidates from all communities to apply.
Main duties of the job
The successful candidate will lead on all financial administrative processes within the Fundraising Dept., managing our supporter database, lead on processing and receipting of all cash/cheque/card/BACS/online donations and provide administrative support to the Fundraising Team.
About us
Bury Hospice delivers high-quality, compassionate palliative and end of life care to local people living with life-limiting illness. We offer a friendly and supportive working atmosphere in a pleasant purpose built setting.
Details
Date posted
16 May 2025
Pay scheme
Other
Salary
£22,400 a year (£28k FTE)
Contract
Permanent
Working pattern
Part-time
Reference number
B0085-25-0012
Job locations
Rochdale Old Road
Bury
Lancashire
BL9 7RG
Job descriptionJob description
Job responsibilities
MAIN DUTIES & RESPONSIBILITIES
ORGANISATIONAL RESPONSIBILITIES
Job responsibilities
MAIN DUTIES & RESPONSIBILITIES
ORGANISATIONAL RESPONSIBILITIES
Person SpecificationPerson Specification
Qualifications
Essential
Experience
Essential
Desirable
Other Essential Requirements
Essential
Qualifications
Essential
Experience
Essential
Desirable
Other Essential Requirements
Essential
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Bury Hospice
Address
Rochdale Old Road
Bury
Lancashire
BL9 7RG
Employer's website
Employer details
Employer name
Bury Hospice
Address
Rochdale Old Road
Bury
Lancashire
BL9 7RG
Employer's website
About the company
National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.
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