• Job Description

  Req#: Req.149433

  Our associates celebrate lives. We celebrate our associates.

  Consider the possibilities of joining a Great Place to Work!

  Services client families during funerals, visitations, and interment. Assists in the implementation of choices made by the families/legal representative regarding the funeral, final disposition of the body and memorialization of the individual. Provides exemplary customer service in all areas of helping client families following the loss of a loved one. Ensures customer needs are met directly or through appropriately licensed individuals.

  JOB RESPONSIBILITIES

  • Arranges, conducts and directs bereavement rites, including funeral and memorial ceremonies in a professional, organized and caring manner consistent with Company Policies and Procedures
  • Confirms authorization to proceed with the service arrangements
  • Ensures client families are informed of special recognition/services available for veterans and ensures the delivery of selected recognition/services
  • Assists with funeral services by: coordinating the parking of cars, ushering, driving funeral vehicles, assisting at chapel and church services and at the cemetery; delivering flowers, caskets, urn, photos and other personal keepsakes or mementos of client families, and; sets up and removes chairs
  • In absence of Family Service Counselor, provides aftercare including delivery of: documentation; stationery; information on insurance, health benefits and pension, and; pre-arrangements for next of kin
  • Ensures potential pre-need referrals are shared with Family Service Counselors
  • Ensures adherence to all applicable professional, municipal, state/provincial and federal licensing authorities, rules and regulations
  • Prepares and accurately completes documents and online entries related to services, cremations, maintenance
  • Assists with general office duties including answering phones and preparing reports as necessary
  • Assist with the maintenance of vehicles, the facility and property
  • Receives caskets and other funeral home supplies as well as place into inventory
  • Ensures refreshments are available (where allowed by law)

  MINIMUM REQUIREMENTS

  Education

  • High School diploma or equivalent

  Experience

  • Minimum of 3 years related experience as a Funeral Assistant

  Licenses

  • Current state/province issued driver’s license with an acceptable driving record

  Knowledge, Skills and Abilities

  • Basic knowledge of religious and fraternal organizations customs
  • Knowledge of computers and some software including MS Office Suite required
  • High level of compassion and integrity
  • Good communication skills
  • Problem solving skills
  • Ability to multi task and set priorities
  • Detail oriented

  #SCI

  Compensation:

  Salary: $18.40/hr.- $23.80/hr.

  An individual’s pay within the scale is based on several factors that may include one or more of the following: background, skills, relevant experience, performance, education and work location.

  Benefits:

  Medical*Dental*Vision*Flexible Spending Accounts (health care and dependent care)*Health Savings Account with Company Contribution*Sick Leave*Short-Term Disability*Long-Term Disability*Life Insurance*Voluntary Accidental Death or Dismemberment Insurance*Dependent Life Insurance*SCI 401(k) Retirement Savings Plan with Company match*Employee Assistance Program

  Postal Code: 92705

  Category (Portal Searching): Operations

  Job Location: US-CA - Santa Ana

• About the company

  Service Corporation International is an American provider of funeral goods and services as well as cemetery property and services.

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