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Job Description
- Req#: GADCO006038
Employer Industry: Healthcare Services
Why Consider this Job Opportunity:
- Base Salary up to $32.21
- An annual employee bonus program
- Robust Wellness Program
- Generous paid-time-off (PTO)
- Excellent 401(k) Retirement Saving Plan with employer match
- A work-life balance
What to Expect (Job Responsibilities):
- Investigate member grievance and appeal by gathering supporting documentation
- Communicate with members or providers to request and gather pertinent information
- Track and monitor movement of assigned cases through SCAN’s functional units and systems
- Respond to requests for information from all regulatory agencies
- Maintain the member’s right to privacy and protect SCAN operations
What is Required (Qualifications):
- G.E.D./High School Diploma
- 2+ years in customer service and/or grievance and appeal in healthcare setting
- Experience providing professional customer service
- Strong interpersonal skills, including excellent written and verbal communication skills
- Strong organizational skills
How to Stand Out (Preferred Qualifications):
- Experience in a healthcare-related service role
#HealthcareServices #CustomerService #CareerOpportunity #CompetitivePay #TrainingProvided
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