• Job Description

  Req#: REF2264W

  Company Description

  At Maple Leaf Sports & Entertainment Partnership (MLSE), we are committed to creating an inclusive workplace that is representative of our community and where all employees feel they belong and can reach their full potential. We are Canada’s preeminent leader in delivering top quality sport and entertainment experiences and one of North America’s leading providers of exceptional fan experiences. We are the parent company of the National Hockey League’s Toronto Maple Leafs, the National Basketball Association’s Toronto Raptors, Major League Soccer’s Toronto FC, the Canadian Football League’s Toronto Argonauts and development teams with the Toronto Marlies (American Hockey League), Raptors 905 (NBA G League), Toronto FC II (MLS NEXT Pro League) and Raptors Uprising Gaming Club, the Toronto Raptors Esports franchise in the NBA 2K League.

  MLSE owns and/or operates all the venues our teams play and train in, including Scotiabank Arena, BMO Field, Coca-Cola Coliseum, Ford Performance Centre, BMO Training Ground, and OVO Athletic Centre. We also provide fans in Toronto with incredible live music and entertainment events, as well as exceptional culinary experiences through our restaurants (e11even and RS) and clubs (Hot Stove Club, ScotiaClub and Platinum Club). Through MLSE Foundation, we have invested more than $45 million into Ontario communities since 2009 and with MLSE LaunchPad, we provide a place where youth facing barriers use sport to recognize and reach their potential.

  We achieve all of this through our Common Purpose - to unite and empower our employees to create extraordinary moments for our fans and each other. Come be a part of the team.

  Job Description

  As a valuable member of the TFC Game Operations team, you will be responsible for the delivery of championship service to ensure every fan has a memorable experience. You will execute activities and promotions at all Toronto FC home matches at BMO field and various events as required including TFC II home matches at York Lions Stadium.

  • Select contestants for on-field/in-stand contests and promotions.
  • Ensure contestants clearly understand and are prepared to participate in the promotion and/or activity.
  • Explain contestant waivers and ensure proper completion.
  • Set up, execute, and tear down all pre-game, halftime and post-game promotions (signage, props, equipment, Supporter gear, etc.).
  • Organize and prepare all promotions according to the game script and ensure execution within the designated time frame.
  • Organize groups of 10 children or larger to execute on-field elements for Opening Ceremonies.
  • Communicate positively and professionally with all MLSE staff and fans.
  • Effectively utilize radios to communicate with fellow Game Crew throughout game days.
  • Other duties as required.

  Qualifications

  Note: Before reviewing the qualifications listed below, we want you to know that we understand you may not meet all the qualifications described and have other relevant expertise and experience. We invite you to please share this with us in the "Message to the Hiring Manager" section of our online application.

  • Available to work a minimum of 19 Toronto FC home games, at least 50% of TFC II home games, and other events as necessary. Must be flexible to work weekday shifts as early as 2:00 pm, weekends and holidays, during the day and evenings.
  • Adhere to all MLSE service standards and policies including Health & Safety while working in compliance with the provisions of the Occupational Health & Safety Act.
  • Able to take direction and show initiative in a fast-paced environment.
  • Excellent interpersonal and communication skills.
  • Work with enthusiasm and professionalism at all times.
  • Friendly, energetic, detail-oriented, self-motivated, punctual, time-oriented, proactive, reliable and a team player.
  • Contribute 100% effort, going above and beyond for each shift worked.

  Additional Information

  Apply by: January 14th, 2025

  Experience the thrill of the Sports & Entertainment industry in a flexible (hybrid) work environment that supports employee wellbeing.

  As a part of our recruitment process AI may be utilized to: screen applications, assess qualifications, and enhance candidate selection. We remain committed to ensuring a fair and equitable hiring experience for all candidates.

  We thank all applicants for their interest, however, only those selected for an interview will be contacted.

  At MLSE, we are committed to building an equitable, diverse and inclusive organization.

  We are an equal opportunity employer and we do not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status or disability. MLSE will provide reasonable accommodation for qualified individuals with disabilities in the job application process. If you have difficulty using our online application system and you need an accommodation due to a disability, please email accommodations@mlse.com. Please note this email is only for accommodation requests. Resumes sent to this email address will not be considered.

  #LI-DNP

• About the company

  MLSE is one of North America’s leading providers of unimaginable experiences. We are the parent company of the Toronto Maple Leafs (NHL), Toronto Raptors (NBA), Toronto FC (MLS), Toronto Argonauts (CFL), Toronto Marlies (AHL), Raptors 905 (NBAGL), TFC II (USL), and Raptors Uprising Gaming Club, the Toronto Raptors Esports franchise in the NBA 2K League. Our talented group of professionals are accountable for delivering everything our teams need to win. At the end of the day, our mission is simple: bring the world to its feet.

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