Mass.gov
Gaming Agent MGC - PIPELINE (MGM, Springfield)) - (Job Number: 2300098G)
This job is now closed
Job Description
- Req#: 702239
- Day Shift | 5am-1pm | 4 days on, 2 days off (rotating days off)
- Day Shift | 5am-1pm | 4 days on, 2 days off (rotating days off)
- Swing Shift | 12pm-8pm | 4 days on, 2 days off (rotating days off)
- Night Shift | 8pm-6am | Wednesday-Saturday
- Night Shift | 8pm-6am | Saturday-Tuesday
!*!The Massachusetts Gaming commission seeks to create a pipeline of qualified candidates for potential future opportunities in it's Gaming Agent Division assigned to the MGM Sprinfield Casino. Under the direction of a Gaming Agent III, the Gaming Agent reviews the activities of a licensed gaming facility, with a focus on certifying revenue. The individual is responsible for establishing and maintaining professional relationships with the operators and managers of the casinos, and for maintaining constant communications with Gaming Agent III in their assigned casino. The Gaming Agent also works closely with federal, state, and local law enforcement agencies. The Gaming Agent conducts regulatory investigations and prepares complex, detailed reports.
Gaming Agents are assigned a set shift which could be any of the following:
Duties may include, but are not limited to, the following:
• Assist Gaming Agent III with the recommendation and creation of policy and procedures within the IEB’s Gaming Agent section.
• Monitor the casino/hotel activities for the MGC with emphasis in monitoring revenues and gaming operations of the casino industry and assure that all laws and regulations are followed by casino licensees.
• Audit casino accounting records, identify deficiencies in the internal controls of casino licensee and recommend appropriate changes, observe the gaming floor for suspicious activity and report to a Gaming Agent III, and review slot machine activity to ensure that machines are functioning as required.
• Review and work to resolve complaints from the public, licensees and other gaming officials, assure that all criminal activity in casino is referred to MA state police and any other appropriate law enforcement agency, and cooperate with officers assigned to the Gaming Enforcement Unit to ensure effective and efficient regulation.
• Assist in detecting and properly investigating any violations of gaming laws or regulations, conduct inquiries regarding casino operations and secure copies of necessary records to ascertain compliance with all laws and regulations, investigate all violations and prepare reports for the Gaming Agent III, and cooperate with investigation and prosecution of violations of the gaming law and regulations, and provide testimony to any appropriate hearing or court as necessary.
Our Benefits: MA State Retirement Plan (Pension); Tuition Remission for yourself and your spouse to MA Community Colleges and State Universities; Medical, Dental, Vision, Life, and Disability insurance; 12 paid Holidays; Deferred Compensation 457(b) Plan; Flex Spending for Healthcare, Daycare, and Transportation; Three weeks’ Vacation to start, three Personal Days and 15 Sick Days per year; Health Insurance Buy-out option.
!*!Required Skills:
• Strong verbal and written communication skills.
• Proven team player contributing to a positive working atmosphere.
• Ability to listen intently and follow directions from multiple authorities.
• Strong organizational skills.
• Proficient with Microsoft Office applications including Word, Excel, and PowerPoint
Minimum Experience, Education, and Training:
• High school diploma or equivalent and minimum three years working in an office or casino environment; or a bachelor’s degree; or an equivalent of educations and experience.
Salary is commensurate with experience.
The successful candidate will be required to pass an extensive background check that includes a full credit check, CORI, drug screen, reviewe of income tax transcripts, and fingerprinting.
The Massachusetts Gaming Commission is responsible for the implementation of the expanded gaming law (Chapter 194 of the Acts of 2011). Under the law, the Commission is tasked with establishing a regulatory framework for the solicitation, licensing, taxation, and oversight of a maximum of three casino licenses and one slots parlor license in Massachusetts.
It is the policy of the Massachusetts Gaming Commission and the Commonwealth of Massachusetts to afford equal employment opportunities to all qualified individuals, without regard to their race, color, ancestry, religion, sex, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, gender identity or expression, or any other characteristic or status that is protected by federal, state, or local law.
About the company
Official website of the Commonwealth of Massachusetts
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