• Job Description

  Req#: GEDTU015417

  Hourly Pay Rate: $27.35

  Work Schedule: Monday - Friday, 8:00am - 5:00pm

  This job is eligible for Paid Sick and Safe Time (PSST) under the Healthy Families and Workplaces Act.

  JOB SUMMARY:

  The Client is a dual county consortium serving both El Paso and Teller Counties. Provides quality assessment and education support utilizing a computer-based delivery system and/or written training material for a diverse customer base that encompasses illiterate to post-secondary levels of education. Responsible for pre/post testing of customers and monitoring progress through one-on-one interaction. Develops and participates in outreach activities that increases awareness of tutoring program. Participants in a collaborative effort with regional GED and/or high school equivalency programs. Position reports to Program Services Team Lead. Position is subject to grant funding.

  ESSENTIAL FUNCTIONS:

  • Provides instruction and support to a diverse population of customers for those who are in the process of achieving their GED.
  • Provides information on training opportunities that improve basic skill level on a computer-based delivery system. Assists customers in using the training and tutorials offered in the lab or through remote locations. Work activities may be performed at the Citizens Service Center (1675 Garden of the Gods Rd).
  • Administers and oversees tutoring learning lab and any testing associated with preparing customers to successfully pass their GED or equivalent test.
  • Administers training and pre/post assessments for General Education Diploma, Adult Basic Education and other vocational preparation. Works directly with case managers and outside referring agencies by providing information on level of ability and offer recommendations for level and type of training needed by their customers.
  • Works with community organizations and partners to facilitate enrollments and communicate the benefits/opportunities available through the program; prepares and delivers approved presentations and distributes outreach materials.
  • Maintains accurate electronic and hard copy documentation. Enters data timely into appropriate Management Information Systems (MIS). Reviews and evaluates participants progress and status and track results.
  • Attends educational training sessions and staff meetings to enhance skills and program development.
  • Cultivates close relationships with online GED partners and/or school officials to gain insight regarding available opportunities.
  • Maintains Learning Lab equipment through regular cleaning and maintenance activities. Keeps lab area clean and provide a professional environment for customers.
  • Increases community knowledge and use of GED Tutoring services and products.
  • Participates in community sponsored events at schools, private and public employers and other activities.
  • Collaborates with Young Adult team to ensure customers are meeting their individual assessment plan.
  • Participates as needed in Work Readiness Series to ensure customers are educated in soft skills and the skills needed to maintain employment.

  QUALIFICATIONS:

  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  Education:

  • High School Diploma or GED equivalent.
  • Successful completion of bachelor’s degree preferred.
  • Equivalent combination of education, training and experience which provides the required skills, knowledge and ability for the position may be considered in lieu of the degree.

  Experience:

  • One (1) year full-time work experience teaching or training older youth and adults in a classroom or workshop setting.
  • Knowledge of workforce assistance programs a plus.
  • Experience working in working in GED and/or tutoring a plus.

  Other:

  • Ability to read and comprehend instructions, correspondence and department policies and procedures. Ability to write correspondence.
  • Ability to effectively communicate in one-on-one and small group situations to customers, clients and other employees of the organization.
  • Ability to apply math concepts and calculations in the work environment. Ability to apply common sense to problem solve in a work environment.
  • Ability to achieve the highest level of customer satisfaction to internal customers, participants and contracted customers.
  • Ability to identify opportunities and recommend actions for continuous improvement in all activities.
  • A flexible team player with the ability to work successfully in a changing environment. Demonstrated ability to work effectively in a fast-paced environment managing multiple priorities required.
  • Must possess a high level of professionalism, interpersonal skills and integrity to handle sensitive and confidential situations and information.
  • Ability to build strong working relationships, both internal and external to the organization.
  • Proficient in Microsoft Office software including Word, Excel, Power Point and Outlook. Must be receptive to adoption and application of new and innovative technologies and technological platforms.
  • Ability to perform all duties and responsibilities in a timely and effective manner in accordance with Workforce Innovation and Opportunity Act (WIOA), Wagner-Peyser, Workforce Development Board (WDB), El Paso County and CLIENT policies, programs and guidelines to achieve the overall objectives of the position.

  Goodwill is an Equal Opportunity Employer dedicated to employing qualified individuals including those with disabilities, protected veterans and military spouses.

  Goodwill participates in E-Verify. For more information on E-Verify, please contact DHS: 888-897-7781 or www.dhs.gov/E-Verify

  We promote a Safe & Drug-free Workplace.

  Physical Requirements

  Attachment to Job Description

  Job Title: 1100 - GSS - Administrative Support Dept Number: 5450

  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  Guide to Physical Requirements:

  • Continuously (5-8 hours)
  • Frequently (3-4 hours)
  • Occasionally (1-2 hours)
  • Never

  LIFTING: (as defined by ADA)

  Heavy: 45 lbs & over - Never

  Moderate: 15-44 lbs - Occasionally

  Light: 14 lbs & under - Occasionally

  CARRYING:

  Heavy: 45 lbs & over - Never

  Moderate: 15-44 lbs - Occasionally

  Light: 14 lbs & under - Occasionally

  PUSHING/PULLING - Occasionally

  REACHING:

  Above Shoulder - Never

  At Shoulder - Occasionally

  Below Shoulder - Occasionally

  TWISTING - Occasionally

  BENDING - Occasionally

  KNEELING/CRAWLING - Occasionally

  SQUAT - Occasionally

  CLIMBING:

  Use of legs only (stairs) - Occasionally

  Use of arms & legs (ladders) - Never

  HEARING - Continuously

  VISION:

  Visual, close - Frequently

  Visual, distant - Frequently

  Visual, depth perception - Frequently

  HANDS/FINGERS:

  Simple grasping - Occasionally

  Fine Manipulation - Occasionally

  Repetitive Movements - Occasionally

  WALKING - Occasionally

  STANDING - Occasionally

  SITTING - Frequently

  SPEAKING - Continuously

  OTHER, please describe - N/A

  Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

  The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

• About the company

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