• Job Description

  Req#: 516277

  Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable General Maintenance Ambassador for the Hilton Harrisburg in Harrisburg, PA.

  
  

  GENERAL PURPOSE

  Under general supervision, assists in the maintenance, repair, refurbishment, renovation, remodeling and general upkeep in order to keep the facility functional and attractive to prospective customers.
  
  ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Completes assigned work orders for general repair within assigned time frame in order to achieve the utmost operational efficiency of the hotel and its equipment.
  • Performs systematic checks and inspections to aid in the upkeep of the hotel and assists in the established proactive maintenance program in order to prevent malfunctions, breakdowns and general depreciation.
  • Immediately and courteously responds to guests needs in order to repair and/or resolve room maintenance requests and problems as they arise.
  • Maintains tools, work spaces and equipment in safe, secure and good condition in order to reduce accidents and to prolong their use.
  • Cuts room keys on automatic key cutter, repairs and/or changes room locks for the security of hotel and guests.
  • Adjusts and repairs electronic problems on hotel equipment, including televisions.
  • Assists department in maintaining safety equipment and emergency procedures for the safety of all guests and employees.
  • Maintains a friendly, cheerful and courteous manner at all times.
  • All other duties as assigned, requested or deemed necessary by management.
  • Due to the nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel.
    
    

  SUPPORTIVE FUNCTIONS

  • Removes snow and scoops sidewalks and driveways as weather dictates for safety of guests.
  • Contacts, by telephone or written correspondence, electrical, plumbing and elevator contractors for repair/maintenance of hotel and its equipment.
  • Runs errands as needed, driving own or company vehicle, in order to drop off and pick up supplies, equipment and furnishings.
  • Provides assistance to other employees and departments to contribute to the best overall performance of the department and hotel.
  • Assist other departments as directed

  PHYSICAL REQUIREMENTS

  Physical Activity/Frequency

  
  Sitting Rare
  Walking Frequent
  Climbing stairs Occasional
  Crouching/Bending/Stooping Frequent
  Reaching Frequent
  Grasping Constant
  Pushing/Pulling Frequent
  Near Vision Constant
  Far Vision Constant
  Hearing Constant
  Talking Constant
  Lifting/Carrying(# lbs) Frequent – up to 50 lbs.
  Travel Occasional
  

  JOB QUALIFICATIONS

  Knowledge, Skills and Abilities

  • Must have basic working knowledge in the following areas:
    1. general plumbing refrigeration air conditioning
    2. electrical systems boilers bathroom fixtures and tiling
    3. painting - prep to finish basic carpentry groundskeeping
  • Must have vision to read written communiques, LED read-outs, meters, and computer screens.
  • Must have finger, hand and upper body dexterity to pull levers and rotate knobs, work with arms raised above head and to handle and assemble small parts using basic hand and power tools.
  • Must have upper body strength to lift 75lbs. throughout an 8 hour shift.
  • Must have leg strength and ability to crawl into and through small spaces, climb ladders, support and carry loads of 75lbs.
  • Must be able to understand and follow verbal/written instructions, communicate both verbally and in writing, utilize analytical thought processes, understand verbal/written technical and mechanical instruction, and be highly organized.
  • Must have ability to communicate effectively and courteously with employees, guests and contractors in writing, via telephone and in person.
    
    

  Education/Formal Training/Certifications

  High school education or equivalent preferred

  Experience

  A minimum of 6 months successful experience in equal or similar position.

  Materials / Equipment Used

  Basic hand (hammer, screwdriver, pliers) and power (electric drill, saw, solder) tools. Painting equipment, key cutting machine, groundskeeping equipment and snow removal equipment, two way radio and iPod

  • Team Driven and Values Based Culture
  • Medical/Dental/Vision
  • Vacation & Holiday Pay
  • Same-day pay available
  • Employee Assistance Program
  • Career Growth Opportunities/ Manager Training Program
  • Reduced Room Rates throughout the portfolio
  • Third Party Perks (Movie Tickets, Attractions, Other)
  • 401(k) with company match
  • Employee assistance program
  • Employee discount
  • Flexible schedule
  • Flexible spending account
  • Life insurance
  • Parental leave
  • Referral program

• About the company

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