• Job Description

  Req#: C9265-24-0642?language=en&page=127&sort=publicationDateDesc

  Job summary

  Porters at Northampton General Hospital are the main support for the site in the transfer of patients and equipment. within this role you will be expected to support the safe and effective transfer of patients around our 25+wards and 60+ clinics.

  Depending on the skills and person fit of the successful candidate these roles could be covering the full 24/7 shift rota or it could be working within our radiology transfer team.

  The role is highly customer focused so the ability to strike a good rapport with people is key to the role.

  Main duties of the job

  Northampton General Hospital NHS Trust is looking to recruit a 'General Porter' to work in our busy Portering Services role. All staff at our hospital are dedicated to care for our Patients in many different ways. The Trusts Portering service is part of that caring ethos, supporting clinical care and the smooth running of the Trust 24/7 365 days a year.

  The role is a diverse role and may include such duties as: transporting patients throughout the hospital, medical gas management, collection and delivery of post, collection and disposal of household and clinical waste, movement of equipment and furniture, cleaning of Portering equipment, safe transport of deceased from wards with additional duties as required to meet the needs of the service and assist in providing the best possible care for patients.

  There will also be additional development offered in line with appraisals to cover other Portering activities.

  Successful applicant within this role will be expected to cover shifts across the full 24 hour period including weekends and bank holidays, this will initially be a structured rota pattern but may be adjusted to meet the needs of the service.

  This is an extremely diverse role with a diverse team, often physically demanding, requiring good self organisational skills, team work and strong communication and confidence.

  We are an equal opportunities employer welcoming applications from all people within our society.

  About us

  Northampton General Hospital is one of the largest employers in the area and we are on an exciting journey. All of our divisions are committed to doing things better, with more efficiency as we update, modernise, and advance. We have also entered into a Group Model with neighbouring Kettering General Hospital NHS Foundation Trust and become University Hospitals of Northamptonshire.

  Our Excellence Values

  • Compassion
  • Accountability
  • Respect
  • Integrity
  • Courage

  We want to recruit the best people to deliver our services across the University Hospitals of Northamptonshire and help to unleash everyone's full potential. As an organisation, we value how we communicate and promote our vacancies to all communities.

  The Hospital Group encourages applications from people who identify from all protected groups, especially those from BAME, Disabled and LGBTQ+ backgrounds as these are underrepresented in our hospitals.

  We understand that we need to work with colleagues from diverse backgrounds and make sure the environment they work in is inclusive and collaborative.

  We have active Networks that promote and support colleagues from all backgrounds.This ensures everyone feels supported and has a sense of belonging working for Kettering and Northampton General Hospitals.

  Date posted

  12 June 2024

  Pay scheme

  Agenda for change

  Band

  Band 2

  Salary

  £22,383 a year Per annum

  Contract

  Bank

  Working pattern

  Part-time

  Reference number

  265-6365257

  Job locations

  Northampton General Hopsital

  Cliftonville

  Northampton

  NN1 5BD

  
  

  Job description

  Job responsibilities

  The Porters are expected to be able to work in a variety of roles and departments throughout the trust in a highly physically demanding role moving patients and equipment around the entirety of the trust, including up the hill at North Street and around the exterior areas of the trust.

  Porters roles vary from day to day deployment so may require the collection, moving and emptying of large clinical and domestic waste bins weighing in excess of 60kg on the waste bay to moving a patient from Collingtree to Spencer in the general pool on stretchers, chairs and beds.

  The hazardous tasks within the role come from the manual handling of patients and equipment and fatigue as porters will walk on an average shift around 8 miles pushing a load so physical fitness is very important.

  There is also a level of mental resilience required within the role as there will be times where you will be expected to transfer deceased patients to our mortuary, attend cardiac arrests which may result in a patient passing away as well as support Emergency Department staff with ambulance arrivals.

  Successful candidates will be trained in all duties required for the role throughout the first month of working here to show in more detail what each of these roles entails

  Main Duties and Responsibilities

  • Transport patients within the hospital in conjunction with Trust policies and departmental procedures.
  • To communicate with all patients that are being transported within the hospital in a sensitive and tactful manner, whilst building a rapport. Ensuring they understand any instructions to maintain their safety whilst being transported.
  • Undertake general mortuary duties in accordance with the agreed procedures.
  • Delivery, collection and disposal of refuse, laundry and clinical waste from wards and departments.
  • Safe collection and delivery of gas cylinders, beds, blood products, specimens, pharmacy products medical equipment, furniture and any other equipment around the hospital site.
  • Change and replenish medical gas pipelines.
  • Sorting, collection and delivery of all mail to designated areas.
  • Cleaning duties as required in designated areas, incorporating trolley, wheelchairs, electric tugs, and all other relevant equipment.
  • Undertake all training as necessary to enable satisfactory and competent completion of role.
  • To comply with specific instructions and working patterns when based in a particular department.
  • Maintain high standards of infection control and hand hygiene during the performance of his/her duties.
  • Work closely with Supervisors in producing a high standard of service to patients, staff and visitors.
  • To contribute to the development of the Portering Service by putting forward suggestions for improvement.
  • When nominated to lead and coordinate teams when supervisors are not available.
  • To use 2 way radios to communicate.
  • Flexibility in areas of work, as prescribed for the departmental needs.
  • To carry out all duties in accordance with the Trusts Health & Safety Policy and local departmental working practices.
  • Any other work commensurate with the post or as requested by the Line Manage

  Job description

  Job responsibilities

  The Porters are expected to be able to work in a variety of roles and departments throughout the trust in a highly physically demanding role moving patients and equipment around the entirety of the trust, including up the hill at North Street and around the exterior areas of the trust.

  Porters roles vary from day to day deployment so may require the collection, moving and emptying of large clinical and domestic waste bins weighing in excess of 60kg on the waste bay to moving a patient from Collingtree to Spencer in the general pool on stretchers, chairs and beds.

  The hazardous tasks within the role come from the manual handling of patients and equipment and fatigue as porters will walk on an average shift around 8 miles pushing a load so physical fitness is very important.

  There is also a level of mental resilience required within the role as there will be times where you will be expected to transfer deceased patients to our mortuary, attend cardiac arrests which may result in a patient passing away as well as support Emergency Department staff with ambulance arrivals.

  Successful candidates will be trained in all duties required for the role throughout the first month of working here to show in more detail what each of these roles entails

  Main Duties and Responsibilities

  • Transport patients within the hospital in conjunction with Trust policies and departmental procedures.
  • To communicate with all patients that are being transported within the hospital in a sensitive and tactful manner, whilst building a rapport. Ensuring they understand any instructions to maintain their safety whilst being transported.
  • Undertake general mortuary duties in accordance with the agreed procedures.
  • Delivery, collection and disposal of refuse, laundry and clinical waste from wards and departments.
  • Safe collection and delivery of gas cylinders, beds, blood products, specimens, pharmacy products medical equipment, furniture and any other equipment around the hospital site.
  • Change and replenish medical gas pipelines.
  • Sorting, collection and delivery of all mail to designated areas.
  • Cleaning duties as required in designated areas, incorporating trolley, wheelchairs, electric tugs, and all other relevant equipment.
  • Undertake all training as necessary to enable satisfactory and competent completion of role.
  • To comply with specific instructions and working patterns when based in a particular department.
  • Maintain high standards of infection control and hand hygiene during the performance of his/her duties.
  • Work closely with Supervisors in producing a high standard of service to patients, staff and visitors.
  • To contribute to the development of the Portering Service by putting forward suggestions for improvement.
  • When nominated to lead and coordinate teams when supervisors are not available.
  • To use 2 way radios to communicate.
  • Flexibility in areas of work, as prescribed for the departmental needs.
  • To carry out all duties in accordance with the Trusts Health & Safety Policy and local departmental working practices.
  • Any other work commensurate with the post or as requested by the Line Manage

  Person Specification

  Educations, Training and Qualification

  Essential

  • No formal education is required as on the job instruction, training and theoretical knowledge is provided. Therefore the ability to retain information and learning is essential together with excellent communication skills (oral and written)
  • NVQ/Apprenticeship (or equivalent) in customer services

  Knowledge and Experience

  Essential

  • Previous experience of working in a customer facing role
  • Knowledge & understanding of different cultural needs
  • Knowledge of good health & safety practices

  Desirable

  • Previous experience of working in a healthcare setting
  • Previous portering experience

  Skills

  Essential

  • Ability to multi task effectively and move from one task to another rapidly when priorities change
  • Ability to remain calm under pressure or challenging situations
  • Ability to prioritise & use initiative
  • Computer Skills
  • Ability to input data to manage monthly timesheet
  • Excellent customer service skills
  • Self-motivated to work under minimal supervision
  • Ability to lead and coordinate a team when on duty
  • Respect for patient privacy, dignity and confidentiality
  • Able to undertake the frequent physical duties of the role such as pulling/pushing trollies, beds or simila
  • Ability to undertake medical gas duties once trained
  • Commitment to working the hours to fulfil the requirements of the job, including flexibility or working, where required
  • Ability to carry out the full range of portering duties once trained
  • Ability to record information correctly and legible

  Key Competencies/Personal Qualities and Attributes

  Essential

  • Flexible and adaptable to meet the needs of the service
  • Good time management to meet the demands of the service
  • Team Player
  • Quick thinker
  • Ability to work unsupervised
  • Good communicator with other staff groups

  Person Specification

  Educations, Training and Qualification

  Essential

  • No formal education is required as on the job instruction, training and theoretical knowledge is provided. Therefore the ability to retain information and learning is essential together with excellent communication skills (oral and written)
  • NVQ/Apprenticeship (or equivalent) in customer services

  Knowledge and Experience

  Essential

  • Previous experience of working in a customer facing role
  • Knowledge & understanding of different cultural needs
  • Knowledge of good health & safety practices

  Desirable

  • Previous experience of working in a healthcare setting
  • Previous portering experience

  Skills

  Essential

  • Ability to multi task effectively and move from one task to another rapidly when priorities change
  • Ability to remain calm under pressure or challenging situations
  • Ability to prioritise & use initiative
  • Computer Skills
  • Ability to input data to manage monthly timesheet
  • Excellent customer service skills
  • Self-motivated to work under minimal supervision
  • Ability to lead and coordinate a team when on duty
  • Respect for patient privacy, dignity and confidentiality
  • Able to undertake the frequent physical duties of the role such as pulling/pushing trollies, beds or simila
  • Ability to undertake medical gas duties once trained
  • Commitment to working the hours to fulfil the requirements of the job, including flexibility or working, where required
  • Ability to carry out the full range of portering duties once trained
  • Ability to record information correctly and legible

  Key Competencies/Personal Qualities and Attributes

  Essential

  • Flexible and adaptable to meet the needs of the service
  • Good time management to meet the demands of the service
  • Team Player
  • Quick thinker
  • Ability to work unsupervised
  • Good communicator with other staff groups

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Certificate of Sponsorship

  Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

  From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

  Additional information

  Certificate of Sponsorship

  Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

  From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

  Employer details

  Employer name

  Northampton General Hospital

  Address

  Northampton General Hopsital

  Cliftonville

  Northampton

  NN1 5BD

  
  

  Employer's website

  https://www.northamptongeneral.nhs.uk/Home.aspx (Opens in a new tab)

  Employer details

  Employer name

  Northampton General Hospital

  Address

  Northampton General Hopsital

  Cliftonville

  Northampton

  NN1 5BD

  
  

  Employer's website

  https://www.northamptongeneral.nhs.uk/Home.aspx (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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