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Job Description
- Req#: A2871-24-0015?language=en&page=2&sort=publicationDateDesc
Patient Interaction: You will interact with patients using our messaging software. For clarification or details where needed.
Appointment Management: Efficiently book, cancel, and rearrange appointments, ensuring smooth patient flow.
Service Coordination: Signpost patients to the appropriate services and provide clear guidance on available pathways.
Administrative Support: Handle day-to-day admin tasks and assist clinical teams with non-clinical triage.
Team Collaboration: Work closely with a supportive team that values your contributions and encourages your growth.
Patient Interaction: You will interact with patients using our messaging software. For clarification or details where needed.
Appointment Management: Efficiently book, cancel, and rearrange appointments, ensuring smooth patient flow.
Service Coordination: Signpost patients to the appropriate services and provide clear guidance on available pathways.
Administrative Support: Handle day-to-day admin tasks and assist clinical teams with non-clinical triage.
Team Collaboration: Work closely with a supportive team that values your contributions and encourages your growth.
Patient Interaction: You will interact with patients using our messaging software. For clarification or details where needed.
Appointment Management: Efficiently book, cancel, and rearrange appointments, ensuring smooth patient flow.
Service Coordination: Signpost patients to the appropriate services and provide clear guidance on available pathways.
Administrative Support: Handle day-to-day admin tasks and assist clinical teams with non-clinical triage.
Team Collaboration: Work closely with a supportive team that values your contributions and encourages your growth.
- Good IT skills
- Primary care experience
- experience in triaging patients/calls
- Good IT skills
- Primary care experience
- experience in triaging patients/calls
Job summary
Join The Brooke Surgery as a Patient Care Navigator!
Are you passionate about healthcare and ready to make a meaningful impact in a vibrant and supportive environment? Would you like to work with highest rated surgery on Google? The Brooke Surgery is an award winning, innovating practice which is highly respected by its patients and its staff. We are seeking enthusiastic Patient Care Navigators to join our dynamic and friendly team.
In this role, you'll play a crucial part in our Patient Services and Triage Team, guiding patients through their healthcare journey within our practice.
As our Care Navigator, you'll thrive in a dynamic, fast-paced setting where every day brings new challenges and opportunities. You'll be at the heart of patient care, ensuring each individual receives the support and guidance they need.
To apply ONLY use the following link:
https://dyqh85da0h9.typeform.com/to/tMWmHDsE
Main duties of the job
Key Responsibilities:
To apply ONLY use the following link:
https://dyqh85da0h9.typeform.com/to/tMWmHDsE
About us
Overview of your organisation
Why join the Brooke Surgery?
We are creating a new vision for healthcare. Where the patient receives the help they need, when they need it. To achieve this, we have invested in top resources to deliver our service - from the best online consulting systems; telecom solutions; to EMIS add-ons and texting services. As a milestone towards this vision, we recently won Tameside Primary Care Team of the year 2023 and 2024 along with HSJ Primary care team of the year 2023.We are constantly looking for ways to improve our service and are willing to invest to achieve our aims. From our 4.7 rating on Google with 800+ reviews, we are making good progress towards our goal.
The Brooke Surgery prides itself on providing top quality care for its patients whilst supporting staff to excel and develop.
To apply ONLY use the following link:
https://dyqh85da0h9.typeform.com/to/tMWmHDsE
Date posted
07 October 2024
Pay scheme
Other
Salary
£20,000 to £25,000 a year
Contract
Permanent
Working pattern
Full-time, Flexible working, Home or remote working
Reference number
A2871-24-0015
Job locations
20 Market Street
Hyde
SK14 1AT
Job descriptionJob description
Job responsibilities
In this role, you'll play a crucial part in our Patient Services and Triage Team, guiding patients through their healthcare journey within our practice.
As our Care Navigator, you'll thrive in a dynamic, fast-paced setting where every day brings new challenges and opportunities. You'll be at the heart of patient care, ensuring each individual receives the support and guidance they need.
Main duties of the job
Key Responsibilities:
Job responsibilities
In this role, you'll play a crucial part in our Patient Services and Triage Team, guiding patients through their healthcare journey within our practice.
As our Care Navigator, you'll thrive in a dynamic, fast-paced setting where every day brings new challenges and opportunities. You'll be at the heart of patient care, ensuring each individual receives the support and guidance they need.
Main duties of the job
Key Responsibilities:
Person SpecificationPerson Specification
Experience
Essential
Experience
Essential
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
The Brooke Surgery
Address
20 Market Street
Hyde
SK14 1AT
Employer's website
Employer details
Employer name
The Brooke Surgery
Address
20 Market Street
Hyde
SK14 1AT
Employer's website
About the company
National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.
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